•••••
Professional Aptitudes :
* Capability to work by myself or with a team.
* Can manage a team with leadership and priority. •••••
* Customer support
* Reponsability senses and priority in a productive enterprise. •••••
* Capability to adapt to a new environment or task quickly and effectively•••••
* Capability to work under pressure.
* Flexible schedule.
* •••••% Reliable / Trustable.
* High Professionnalism in every working days.
* More then 8 years of experience.
Other :
- Windows •••••/•••••, •••••, NTserver, XP, Vista - D.O.S, 7,Excel, Wor
- Active Directory (Admin software)
- Remedy (Ticket software)
- VPN / RemoteAdmin / Outlook
- FTP (File transfers protocol softwares)
- AntiVirus Softwares –Ghost- ISO softwares - Video softwares
- Compression softwares - Burning softwares
- Microsoft Office XP - •••••
- Internet Explorer
- Hardware Fixing
- Can easily navigate and research solutions/updates on Internet•••••
Languages :
French / English
Academic formations :
••••• A.E.C (Attestation dÉtudes Collégiales)
Network Administration & Technical Support
Delta College (Laval)
••••• D.E.S (Diplôme dÉtudes Secondaires)
Rive Nord CSMI École Secondaire
Working Experiences :
&#•••••; April ••••• to •••••
Company: Electronic Arts (EA) (Montréal) 3 Place Ville-Marie
-Technician Level 2 , robotic and mastering lab
&#•••••; August ••••• to February •••••
Company: Ultramar, Headquarter (Montréal) ••••• McGill
-Technical Support / Administration IT, helpdesk level 1 and 2
&#•••••; August ••••• to April •••••
Company: Bell Sympatico (Montréal)
-Calling center / Technical Support/helpdesk
&#•••••; August ••••• to August •••••
Company: MDG Computer (Laval)
-Head Technician / Salesman
&#•••••; January ••••• to June •••••
Company: CompuSmart (Laval)
-Salesman / Technical Support
&#•••••; June ••••• to January •••••
Company: Bureau en Gros (Rosemère)
-Adviser / Salesman
&#•••••; February ••••• to October •••••
Company: Viandes Connaisseur (BoisBriand)
-Making Inventory - Machine Operator
-Manutention - Lift Operator
••••• References upon demands
