You're viewing this portfolio in preview mode. Upgrade to Premium Search to see names, contact information, and much more!

Customer Service Specialist I

Arkport, NY 14807
Email
•••••
Phone
•••••
Job Function
Customer Service, Sales & Sales Management
Experience
21+ Years
Education
2-Year College Degree
Employment Type
Any Position Type
Salary
$10-40k
Citizenship
U.S. Citizen
Member No.
25132547
Last Activity
11/06/2011

Resume


Affordable Home Funding (Registered Mortgage Broker -NYS Banking Department) September ••••• -March •••••
Registered Mortgage Loan Originator (On staff to complete prospects mortgage loan processing) Business Closed-March •••••cited governmental, conventional, and home equity •••••racted with FNMA, FHLMAC, FHA, VA and SONYMA insurers, financial lending institutions, realtors, attorneys, appraisers, title companies and clients
Mortgage FundingP rofessionals( RegisteredM ortgage Broker- NYS BankingD epartment) April ••••• -September •••••
Sole Proprietor, Mortgage Loan Originator, Operations Manager Business Closed-September •••••rated over $••••• million in residential mortgage loans year to •••••ness DBAF iled9 /•••••/••••• NYSM ortgage BrokerU censeA pproved3 /•••••/•••••; UcenseR eceived4 /•••••/•••••; SurrenderedM ortgage BrokerU cense9 /•••••/•••••ged my mortgage broker business-with honesty and integrity-by soliciting governmental, conventional, non-conforming and home equity loans
Flaherty Funding Corporation (Registered Mortgage Banker -NYS Banking Department) December ••••• -April •••••
Mortgage Loan Originator (On staff until I received my NYS Mortgage Broker •••••rated over $2 million in residential mortgage loans by soliciting governmental, conventional, non-conforming and home equity •••••-qualified loan applicants, completed loan documentation and generated credit reports
Professional Mortgage Group (Registered Mortgage Broker -NYS Banking Department) October ••••• -December •••••
Mortgage loan Originator Business •••••rated over $••••• million in sales to date by soliciting governmental, conventional, non-conforming, mortgage •••••racted with FNMA, FHlMAC, FHA, VA and SONYMA insurers, financial lending institutions, assessors, realtors, builders, attorneys, appraisers, title •••••gned and implemented marketing strategies to create company awareness & managed advertising budgets, lead generation and telemarketing •••••ified loan applicants; completed mortgage/loan applications, generated credit reports and expedited closing arrangements.
UC Lending Companies April ••••• -October •••••
Mortgage loan Originator & Sales Manager Business Closed-April •••••cited over $7 million in residential and commercial loans to appraisers, home builders, realtors, attorneys, civic groups, accountants and title •••••rviewed and pre-qualified prospective loan applicants; recommended appropriate mortgage/loan products to •••••leted loan applications, generated and reviewed credit reports, monitored processing and facilitated progress as •••••nded and completed "Professional Selling Skills" Seminar -April ••••• & Graduated from UC lending Companies New Originator Training Course -May •••••
NationsBank Mortgage Corporation October ••••• -April •••••
Office Manager & Mortgage Loan •••••cited residential, construction and commercial loan business via sales calls to realtors, builders, civic •••••leted the Nations Banks Account Executive Training Seminar. Pre-qualified prospective loan applicants for conventional, and governmental •••••leted mortgage loan applications, worked closely with banks clients on loan •••••tored loan processing procedures and assisted the underwriting department to expedite closings
Key Bank of New York February ••••• -September •••••
Residential Mortgage Manager & Mortgage loan •••••cited over $••••• million in residential, construction and commercial loans by conducting sales calls to realtors, builders, civic groups, accountants,
attorneys, and neighborhood •••••ged ••••• branch offices within Monroe County and in 4 surrounding •••••leted Key Banks Account Executive Training Seminars for both sales and ongoing computer training, knowledgeable of Key Bank products to support
cross-selling efforts. Interviewed loan applicants to identify appropriate loan program to recommend
Brentwood Mortgage (Registered Mortgage Broker -NVS Banking Department) April ••••• -January •••••
Office loan Manager & Mortgage loan Originator Business Closed-December •••••cited over $8 million in residential, commercial and construction •••••gned and implemented marketing strategies and advertising programs to create company •••••pected, networked, trained and monitored cold calling •••••ified loan applicants, completed mortgage applications, generated credit reports and expedited all loan-closing arrangements
Goldleaf Development, Inc. April ••••• April •••••
Vice President/Partner/General Contractor Business Closed -April •••••cited over $••••• million in residential new homebuilding •••••d and supervised various subcontractors to ensure timely completion of projects per local, state and federal •••••nistered daily operations, advertising, and marketing responsibilities
CanterbulY Properties & ERA CanterbulY Group & Beacon Properties December ••••• -March •••••
Realtor Sales Associate/Sales Manager Business Closed -March ••••• estate sales for both residential and commercial •••••ized the Multiple listing Service (MLS) to assist clients in either the sale or purchase of their •••••ed independently to generate new prospects, hold "open houses" and guide clients through the sale or purchase process
City of Rochester Police Department september ••••• -January •••••ti
Dispatcher •••••rvised ••••• dispatchers and telephone operators•••••Dispatched city police, county sheriff, EMT, ambulance and fire emergency telephone •••••tained recording system of emergency inbound calls and reports-via input into automated •••••led special and high-security events