Senior Human Resources Representative
Davis-Henderson formerly Resolve Corporation
Call Centre employing approximately •••••
Banking, Financial Investments and General Business Programs
HR Contract Assignments
Toronto, Halifax and Lunenburg, Nova Scotia
Human Resources Consultant, Generalist and Technical Recruiter
Manager, Human Resources
Minacs World-Wide Call Centre
Approximately ••••• employees
High Technology and General Business Programs
Manager, Human Resources
Phantom Industries Inc.
Approximately ••••• employees
Manufacturer of Silks Pantyhose and Swimwear
Temporary Project Manager, E-Recruitment
Nova Scotia Power Corporation
Approximately 1,••••• employees
AMD formerly ATI Technologies
Approximately 1,••••• employees
Earlier Career Positions
HR Generalist and Recruitment Specialties
Senior Human Resources Representative Davis-Henderson formerly Resolve Corporation Call Centre employing approximately ••••• Banking, Financial Investments and General Business Programs
HR Contract Assignments Toronto, Halifax and Lunenburg, Nova Scotia Human Resources Consultant, Generalist and Technical Recruiter
Manager, Human Resources Minacs World-Wide Call Centre Approximately ••••• employees High Technology and General Business Programs
Manager, Human Resources Phantom Industries Inc. Approximately ••••• employees Manufacturer of Silks Pantyhose and Swimwear
Temporary Project Manager, E-Recruitment Nova Scotia Power Corporation Approximately 1,••••• employees
Manager Recruitment AMD formerly ATI Technologies Approximately 1,••••• employees
Earlier Career Positions HR Generalist and Recruitment Specialties
Attended York University Completed Personnel and Industrial Relations Program Through Personnel Association of Toronto
References Available (See page 5)
Detailed Resume Follows:
Oct. 5/••••• to March •••••, ••••• Senior Human Resources Representative Davis-Henderson formerly Resolve Corporation Bridgewater, Nova Scotia
Reporting to the Divisional Director my responsibilities included development, delivery and on-going improvement of HR services for Bridgewater. Consulting with Managers, Supervisors and Employees I played a key role helping maintain and improve employee relations using effective and consistent communications. In addition, I was responsible for implementation of company policies, procedures and processes through effective communication and presentations as well as delivery of and tracking the completion of employee training programs. Working with Managers I helped ensure corporate performance management tools and reviews were delivered and completed on-time. Consulting with members of Corporate HR and Operations Management teams I provided leadership support by ensuring Nova Scotia health and safety and labor code standards were met. In addition, I was responsible for providing consultative support for Health and Safety, Charity and the Rewards and Recognition Committees.
March •••••/••••• to Sept. •••••/••••• HR Contract Assignments Toronto, Halifax and Lunenburg, NS
HR Consulting services for High Liner Foods, ALT Software and GSA Recruiting.
Dec. •••••/••••• to April/••••• Manager, Human Resources Minacs World-Wide ••••• + Employees - Halifax, NS
Reporting to the Assistant Vice President I was responsible for and improved delivery of Employee Relations, Recruitment, Employee Communications and Organizational effectiveness as follows:
Set up HR support functions and roles for Employee Relations and Recruitment. Within the first 3 months successfully recruited ••••• new employees for a new client. Introduced and delivered Employee Partnership Council Programs. Successfully managed and defended most Harassment and Human Rights complaints. Empowered managers through effective orientation and training programs such as Performance Management, Employee Coaching, Policy and Procedures and Human Rights and Harassment. Ensured Health and Safety compliance with an employee managed JHSC committee. Helped develop and deliver effective employee communications. Actively participated on the project team to facilitate new and end of life cycle client programs. Improved disability case management and employee attendance by implementing effective communication processes between health care providers, insurance carriers and employees. Managed exit interview processes and procedures.
Manager, Human Resources Phantom Industries Inc. •••••+ Employees Toronto, Ontario Dec. ••••• to Dec. •••••
Helped launch the company’s first Executive Management Team Meetings. Developed and launched Human Resources policies and improved employee communications. Developed effective performance management measures for manufacturing and professional staff and redesigned an employee handbook. Developed and delivered employee tracking and headcount reporting. Designed and implemented Phantoms first new employee orientation program. Developed and managed the health and safety committee. Implemented improved employee relations by providing hands-on training, improved communication procedures and problem resolution processes. Recruiter of top talent at all levels with primary accountability for Supervisory and Vice President. Developed behavioral and skills based hiring requirements and planning tools.
Project Manager, E-Recruitment (6 month Contract) Nova Scotia Power 1,••••• Employees Halifax, Nova Scotia April ••••• - Sept. •••••
Reporting to the Director of Staffing and Development I successfully achieved project objective by identifying and implementing a comprehensive internet-based, software solution that manages Nova Scotia Powers resume/application process and procedures.
Working with the Human Resources and Information Technology project team I managed, developed and delivered project implementation plans. Finalized executive approval and effective communication of all on-ongoing project plans through weekly communication presentations. Developed research materials and ensured completion of local employer and product vendor survey questionnaires. Reviewed and analyzed top ••••• E-recruitment solution providers and communicated to all team members on a monthly basis. Managed top 3 vendor presentations to the IT and HR project team. Developed project team member roles, responsibilities, organizational structure and gained support from the project team and executive steering committee. Finalized project requirements delivering training documents, written communications and implementation plans.
Manager, Recruitment ATI Technologies Inc. 1,••••• Employees Unionville, Ontario May ••••• to April, •••••
Reporting to the Director, Human Resources I improved human resources and organizational effectiveness as follows:
Managed and delivered world-wide recruitment strategies and staffing programs to hire skilled software, hardware, and information technology engineers as well as highly skilled marketing, sales, operations and finance personnel at all levels. Developed business relations with advertising agencies, internet solution providers, employment agencies, career fair partners, and other third party vendors. Improved, responded to and resolved management and employee relations initiatives related to managing performance, compensation practices and completion of employee probationary periods. Administered immigration program for world-wide employee relocation programs. Participated and helped develop employee policy and procedures guidelines. Managed and developed recruitment campaigns for career fairs, university cooperative programs, University of Toronto professional experience year, high tech graduate hiring programs with Queens and other Universities. Developed and maintained headcount tracking, turnover and hiring reports. Developed, managed and delivered new employee and management training programs such as employee orientation, new manager orientation, managing performance, hire the best, and web-hire training. Developed and implemented employee referral programs, ATIs first Intra and Internet recruitment sites and an on-line Career Opportunity posting process and procedures. Successfully completed assessment and implementation of a web-based internet resume software solution.
Human Resources Representative Compaq Canada Inc., Richmond Hill, Ontario ••••• Employees ••••• - •••••
Reporting to the Manager, Human Resources my primary accountabilities included on-going management and delivery of recruitment campaigns as follows:
Successfully staffed high technology marketing, channel sales, OEM sales, systems engineers, information systems engineers, finance, logistics, distribution and operations staff. Successfully negotiated partner relations with employment agencies, third party sub-contractors such as Kelly services, advertising agencies, and several University career centers. First to achieve and fulfill annual headcount plans for Compaq Canada.
••••• – ••••• Employment:
Director, Human Resources American Express HR Generalist, Southam Business Publications (MacLean Hunter Publications) HR Coordinator, SDI Associates (IBM Global Solutions)
York University Completed First Year of a 4 Year Honors Program B.A., Psychology A average.
Personnel & Industrial Relations Ontario Personnel and Industrial Relations Program through University of Toronto
High School Graduate, Business and Commerce Program, Notre Dame
Mr. Shawn MacLean, Site Director, Minacs Mr. Patrick McQue, Director, HR ATI Technologies Ms. Rosalyn Sobol, Operations Manager, Davis + Henderson Ltd.