•••••
[Information Technology]
Profile
Information Technologist with two years of information technology experience, combined with experience in the automotive industry. Coordinated and directed teams involved in projects, with an emphasis on learning solutions and end-user support for enterprise resourcing implementation. Management background includes leading teams, developing and, devising time lines, monitoring project standards for all deliverables, creating strategies, overseeing technical design and development of all learning solutions, documentation, development of training curriculum, conducting training, and maintaining quality assurance.
Accomplishments
• Built, maintained, and repaired
computer systems to improve speed,
reliability, and efficiency of
operation.
• Conducted security analysis to
identify and address weaknesses.
• Experimented with new technologies
and routines to increase efficiency
and reduce processing
time.
• Conducted surveys of operations to
assess needs and identify high
priority improvements.
Experience
JL French Corporation, Glasgow, KY
Supervisor / Information Technology
Support, ••••• – Present
Reviewed Quality infrastructure for
management consultant group,
proposing enhancements, managing
implementation projects, and
assessing results.
• Assisted with the implementation of
the quality infrastructure which
reduced the quality rejects from
•••••% to •••••% of the PPM.
• Communicate a variety of technical
systems information into effective
business-wide
communications.
• Performed doc audits, organized
Sample Boards, and Initiated Non-
Conformance Reports (NCR)
• Performed first offs, in process
and final inspections
• Preparing dimensional supplier
packages, Upgrading dimensional data
• Changing of drills, mills, taps, and
maintains all machines in working
status
• Programming, single blocking, and
offsetting of CNC
• Manage 5 to ••••• people at any given
time
• Inspection and approval of finished
products, Daily physical testing of
parts off of molds, and
Operating Various Quality Assurance
Computers
• Installation of wireless network
• Installation of PC’s, scanners,
software and hardware
• configuring of all software
• Daily, weekly, and monthly backups
• Experienced in JIT, QS •••••, ISO
•••••
AFNI, Bowling Green, KY
Computer Operator, ••••• – •••••
Worked with sensitive and/or
confidential information and
exercised caution in its handling.
Have a working knowledge of Microsoft
Office ••••• and type ••••• wpm. Perform
special assignments under direction
of CIO, HR manager, and CEO leaders
as required and work independently.
• Coach IT team members in effective
communication techniques
• Evaluated employees on job
performance and customer
satisfaction
• Trained IT team members on multi
operating systems including (
NT/•••••/XP)
• Assisted with network security and
infrastructure
• Installation of all PC, software, and
hardware.
• Installation of wireless network and
run month end reports
Education
B.S., Computer Information System,
•••••
Western Kentucky University, Bowling
Green, Kentucky
Extracurricular activities include
positions of leadership as well as
additional work on teams and
committees.
Skills
• Advanced Networking
• Critical Problem-Solving
• Infrastructure Design
(LAN, WAN, TCP/IP)
• Computer Architecture
• Expert Troubleshooting
• Operating Systems
(•••••/NT/•••••/XP/LINUX)
• Client Needs Assessment
• Customer Service Strategy
• Quality Assurance Monitoring
• Program
languages (COBOL, VB, PYTHON, PERL)
• Database Management (MS Access)
Licenses
A+, •••••
Nashville, TN
Honors
Citizenship Award, •••••
Eastern Kentucky University,
Richmond, KY
National Art Award, •••••
Eastern Kentucky University,
Richmond, KY
Accommodation, •••••
JL French Corporation, Glasgow, KY
