; Reliable program/project management skills with effective combination of balancing multiple priorities and implementing new strategies to continually meet and exceed goals and objectives
&#•••••; Elemental knowledge of handling interpersonal relations with the utmost commitment to quality and professionalism; directly impacting company image and customer loyalty
&#•••••; Adamant in creating and providing accurate, understandable and visual information to cater to the prevalent needs of clients, suppliers and associates
&#•••••; Efficient in recruiting, coordinating, interviewing, screening, hiring, training and managing staff, as well as, students, parents and volunteers
RELEVANT SKILLS AND EXPERIENCE
&#•••••; Supported the Program Solutions team members in providing child care services for mandatory customers and determined eligibility for nonmandatory customers.
&#•••••; Implemented, sustained and offered technical support on children’s health insurance program to staff from ••••• school districts in Hidalgo County
&#•••••; Coordinated, trained, and provided presentations to school districts, community-based organizations, the faith community, the medical community, student groups, county and local officials on promoting awareness, outreach, education and enrollment for children’s health insurance programs
&#•••••; Erratically conducted and assisted on Sales Meetings; Supervised and trained telemarketers and agents
&#•••••; Provided public relations, customer service and administrative support to clients, suppliers and associates
&#•••••; Prepared sales reports, material for presentations, telemarketing scripts and appointment records
&#•••••; Created and maintained company database and documentation
&#•••••; Verified contracts; Traced and investigated discrepancies on accounts; Solved discrepancies on invoices
&#•••••; Handled sensitive/confidential matters including: disciplinary proceedings, privileged communications and records
&#•••••; Prepared and conducted presentations and trainings to individuals and groups of 5 to more than ••••• persons
&#•••••; Resolved accounts payable; In charge of collections and preparing payroll; Reconciled bank accounts
&#•••••; Particularly organized, broadly detailed oriented and skilled in various computer programs
&#•••••; Proficient in English, Spanish and French
EMPLOYMENT HISORY
June ••••• - Aug. ••••• Child Care Solutions Specialist Unique Employment Services Weslaco, TX
Oct. ••••• - Oct. ••••• Assistant Entertainment Coordinator Self-Employed-McAllen Area Pharr, TX
Nov. ••••• - Oct. ••••• Program Coordinator/Outreach Specialist Children’s Defense Fund-RGV McAllen, TX
Oct. ••••• - Nov. ••••• Accounting Clerk Express Personnel Services McAllen, TX
Sept. ••••• - June ••••• Child Health Outreach Specialist Children’s Defense Fund-RGV Pharr, TX
Aug. ••••• - Sept. ••••• Child Health Organizer/Project Asst. Children’s Defense Fund-RGV Pharr, TX
Aug. ••••• - Dec. ••••• Management Consultant Self-Employed-Mid-Valley Area Pharr, TX
Aug. ••••• - Sept. ••••• Accounting Clerk Express Personnel Services McAllen, TX
June ••••• - July ••••• Management Consultant Self-Employed-Weslaco Area Pharr, TX
Sept. ••••• - May ••••• Office Manager/Supervisor PRE-NAC, Inc. McAllen, TX
July ••••• - Sept. ••••• Data Entry/Receptionist Kelly Temporary Services McAllen, TX
June ••••• - Aug. ••••• Telemarketing Operator Eagle Corporation Edinburg, TX
EDUCATION
Dec. ••••• University of Texas-Pan American Edinburg, TX
&#•••••; B.A., Business Management
••••• TERÁN
••••• N. DOGWOOD ST • PHARR, TX •••••
CELL ••••• • •••••
