; Supervisor – Executed daily operations of opening procedure, cash deposits from cashiers, troubleshooting production obstacles, customer service and assistance. Planning, preparing and revising daily work schedules and duty assignments according to work-loads, customer needs and statistical forecasts. Verified completeness and accuracy of subordinates’ work, computations, records and consulted with co-supervisors and management to resolve problems, such as equipment performance, subordinate output quality, and work schedules. Supervised ••••• employees and achieved significant improvements in their productivity. Oversaw, coordinated and performed activities associated with shipping, receiving, distribution, and transportation
Share of Vancouver, •••••/•••••/•••••
&#•••••; Administrative Assistant – Executed daily operations of any and all task asked of me. Aided executive staff by coordinating office services. Office services included personnel, wrote and implemented housekeeping and bedding facilitation charts. Analyzed record keeping systems, control forms, office layout, personnel and resident requirements and performance standards to create new systems and revise established procedures needing improvements. Work with fund raising and informational mailings on Raiser’s Edge. Collated and prepared preprinted material for consecutive fund raising event circulation.
The Dragon’s Lair, •••••/•••••/•••••
• Assistant Night Bar Manager – Conferred with management and other personnel to plan menu specials and dining room, bar and banquet operations. Directed, trained and manage 3 employees. Investigated and resolved food quality and service complaints. Created new items for beverage and food sales. Designed and set displays for sales increase. Efficiently maintained the integrity of a well-established and diverse clientele.
Westcoast Dart & Billiard, •••••/•••••/•••••
••••• Administrative Assistant – Performed data entry and other work as required. Verified the accuracy and validity of data entered into databases and corrected any and all errors. Provided assistance with the preparation of advertising and project related reports, manuscripts and presentations. Recruited and scheduled dart playing participants, along with maintaining all game played statistics, earned awards, season ending tournaments and payback expenses of league participant fees and reimbursements. Tracked inventory supplies for office and maintenance, maintained purchase orders and sales invoices with accuracy.
A Perfect Finish, •••••/•••••/•••••
• Owner/C.E.O••••• Handle all employees records, supervising, scheduling, determination of salaries and payroll including hire and discharge. Created all contracts between business and client. Developed procedure and expectation handbook. Assigned work duties to employees coordinating to their strengths for maximum efficiency and progress. Handled all client concerns with contracts, compliments, complaints, and billing questions.
Education
&#•••••; ••••• Collage - Vancouver, WA
&#•••••; •••••/••••• – •••••/•••••
&#•••••; Small Business Management, Accounting, Psychology, English Composition, Intro to Horticulture, Deciduous Plant I.D. (G.P.A. •••••)
Achievements/Awards
&#•••••; National Poetry Society – •••••, •••••, •••••
&#•••••; Business Computer Technology Institute – Certificate of Completion
Skills
&#•••••; Management, Scheduling, Supervising, Accounting, Organizing, Data Entry (Dartman, Raiser’s Edge), Excel, Quicken, Quick Books, Shipping/Receiving Procedures, Bills of Lading, Purchase Orders, Inventory, Multi-Line Phones, Office Automations, Works, Word, Office Suite, Power Point, Customer Service
