SUMMARY District manager executive with a proven track record of sustained sales growth, expense control and people development. Experienced in: * Training * Hiring * Store operations * Sales planning * Profit planning * Market strategy / real estate * Loss prevention * Counseling * Development of managers and associates
PROFESSIONAL EXPERIENCE PAYLESS SHOES ••••• - ••••• National chain of footwear. District Manager - Northwest OH ••••• - ••••• Responsible for ••••• stores in from Fort Wayne to Cleveland and Toledo to Findlay with annual sales of $••••• million and ••••• associates. Additional responsibilities for interviewing and hiring and managing two training supervisors. * Sustained store-for-store sales growth beating company average. * Developed teams using quarterly store visits, evaluations, show-and-tell meetings and overcoming change in the retail environment. * Upheld customer service excellence as measured by customer surveys in areas: friendly, helpful, knowledgeable and broken down into several categories that are sales drivers. * Conducted quarterly marketing meetings to strategize seasonal merchandise focus and visual display techniques. * Evaluated store managers mid-year and year-end to develop goals and action plans. * Maintained expense control beating or meeting plan in all control areas including payroll, maintenance, cash control, and supply budgets. * Taught managers supply budget strategies and payroll control factors including scheduling and budgets. * Coached store managers on internal and external loss prevention control and cash control with yearly shrink results of 1 percent or less. Won several awards for minimal loss. * Established Real Estate Market Plan and Strategy to identify and determine locations for new stores, relocations and closings. * Awarded District Manager of the Year in recognition of exceeding sales and people management.
District Manager - Dayton / Cincinnati, OH ••••• - ••••• Responsible for ••••• to ••••• stores with annual sales of $7 million and ••••• to ••••• associates.
Area Manager - Cleveland, OH ••••• - •••••
Manager - Cleveland, OH ••••• - •••••
EDUCATION Coursework at Penn State University, Pittsburgh, PA Diploma - Penn Hills High School, Pittsburgh, PA
PROFESSIONAL DEVELOPMENT * Senn Delaney Teamworks Training Program * Franklin Planner Training Program * Multi Unit Supervision Training Program
COMPUTER SKILLS * Lotus Notes * Microsoft Word * Microsoft Excel Basic level
COMMUNITY SERVICE AND VOLUNTEER ORGANIZATIONS Church Deacon, Board of Directors•••••Current Fast Pitch Softball, Summer League Coach Current