SUMMARY
District manager executive with a proven track record of sustained sales growth, expense control and people development. Experienced in:
* Training
* Hiring
* Store operations
* Sales planning
* Profit planning
* Market strategy / real estate
* Loss prevention
* Counseling
* Development of managers and associates
PROFESSIONAL EXPERIENCE
PAYLESS SHOES ••••• - •••••
National chain of footwear.
District Manager - Northwest OH ••••• - •••••
Responsible for ••••• stores in from Fort Wayne to Cleveland and Toledo to Findlay with annual sales of $••••• million and ••••• associates. Additional responsibilities for interviewing and hiring and managing two training supervisors.
* Sustained store-for-store sales growth beating company average.
* Developed teams using quarterly store visits, evaluations, show-and-tell meetings and overcoming change in the retail environment.
* Upheld customer service excellence as measured by customer surveys in areas: friendly, helpful, knowledgeable and broken down into several categories that are sales drivers.
* Conducted quarterly marketing meetings to strategize seasonal merchandise focus and visual display techniques.
* Evaluated store managers mid-year and year-end to develop goals and action plans.
* Maintained expense control beating or meeting plan in all control areas including payroll, maintenance, cash control, and supply budgets.
* Taught managers supply budget strategies and payroll control factors including scheduling and budgets.
* Coached store managers on internal and external loss prevention control and cash control with yearly shrink results of 1 percent or less. Won several awards for minimal loss.
* Established Real Estate Market Plan and Strategy to identify and determine locations for new stores, relocations and closings.
* Awarded District Manager of the Year in recognition of exceeding sales and people management.
District Manager - Dayton / Cincinnati, OH ••••• - •••••
Responsible for ••••• to ••••• stores with annual sales of $7 million and ••••• to ••••• associates.
Area Manager - Cleveland, OH ••••• - •••••
Manager - Cleveland, OH ••••• - •••••
EDUCATION
Coursework at Penn State University, Pittsburgh, PA
Diploma - Penn Hills High School, Pittsburgh, PA
PROFESSIONAL DEVELOPMENT
* Senn Delaney Teamworks Training Program
* Franklin Planner Training Program
* Multi Unit Supervision Training Program
COMPUTER SKILLS
* Lotus Notes
* Microsoft Word
* Microsoft Excel Basic level
COMMUNITY SERVICE AND VOLUNTEER ORGANIZATIONS
Church Deacon, Board of Directors•••••Current
Fast Pitch Softball, Summer League Coach Current
