Objective:
To obtain a position that will enhance my skills and employment experience.
Education:
ICM School of Business & Medical Careers•••••Pittsburgh, PA
Associate in Specialized Business Degree/Criminal Justice
Expected Graduation Date: June •••••
Peabody High School•••••Pittsburgh, PA
Academic Diploma Awarded June •••••
• Certified in Public Safety
• Student Center for Advanced Studies
Skills & Related Courses:
Psychology, Sociology•••••Abnormal Human Behavior
Criminology•••••Corrections, Correctional Organization
Crisis Intervention•••••Juvenile Justice & Delinquency
Private Security•••••Drugs & Drug Abuse in Society
Report Writing•••••Criminal Investigations
Criminal Law•••••Constitutional Law
Microsoft Office•••••Internet Literate
Microsoft Excel, Word•••••Microsoft Power Point
Experience:
Externship:
Public Defenders Office•••••Pittsburgh, PA
March ••••• to ••••• •••••
PNC Bank•••••Pittsburgh, PA
Collections Representative, July ••••• to February •••••
Called and collect payment from customers that were delinquent. Enter information into database.
Allegheny Valley Bank•••••Pittsburgh, PA
Customer Service Representative, ••••• ••••• to October •••••
Averaged ••••• customer transactions daily, balanced the Automatic Teller Machine, maintained a balanced cash drawer, balanced the cash vault, verified and deposited mail deposits.
Dollar Bank•••••Pittsburgh, PA
Account Service Representative, November ••••• to ••••• •••••
Averaged ••••• calls daily, referred loans and other bank products to customers, issued customer stop payments, issued and changed customer pin numbers, assisted customers with balancing checkbooks and verifying debit transactions.
References Available Upon Request
