OBJECTIVE Enthusiastic, goal oriented individual with superior work ethic skills that seeks a Front Office, Receptionist Position.
Bachelor of Business Administration of Accounting Tennessee State University, Nashville, TN Graduated: May 7, ••••• Grade Point Average: ••••• Member: Golden Key International Honour Society Member: Alpha Kappa Psi Professional Business Fraternity Inc.
WebTech - Knoxville, TN •••••/•••••Present Inspector/Machine Operator Machine Operator and inspects medical dressings
Randstad(WebTech)- Knoxville, TN •••••/•••••/••••• Inspector Inspected medical dressings
Fort Sill National Bank- Nashville,TN •••••/•••••/••••• Customer Service Representative Teller duties such as: Deposits, Cash checks, Money Orders, Cashier Checks etc••••• Prospecting for new customer accounts
Choice Food of America - Nashville, TN ••••• •••••/••••••••••/••••• Laboratory Technician Conduct testing using laboratory methods with machines and chemicals to evaluate new and established products Manage and track departmental inventory and merchandise. Responsible for testing products produced by the company before they are shipped to restaurants and stores. File and Fax Certificates of Analysis reports to our customers. Assist in preparing Laboratory bookkeeping for the audits Entered data on a daily basis for the company and customers Updated files and spreadsheets Contacted vendors when additional information was need about their products
Spherion (Dell, Inc.) - Nashville, TN••••• •••••/•••••/••••• Home Sales Representative••••• Received inbound consumer sales calls from direct matrix queue. Reviewed held orders reports to ensure timely shipping and handling. Qualified customers for Dell Preferred Account Financing options. Monitored and meet daily activities sales quotas. Regularly communicated with upper management to maintain consistency and standards within the Dell’s protocol.
O’ Charley Corporate Office - Nashville,TN •••••/•••••/••••• Secretary (Clerical Temp) Compiled and analyzed reports for the direct sales department Updated files and spreadsheet for business reports.
Market Shares (Bellsouth) - Nashville, TN••••• •••••/•••••/••••• Salesmen (Door-to-door) Serviced customers with our products and services with door to door advertising. Developed relationships with customers to secure an ongoing commitment with my sales. Maintained customer and potential customer information for sales records.
Old Navy Clothing Store- Nashville, TN••••• •••••/••••••••••/••••• Senior Sales Associate
Analyze and resolve customers merchandise needs and requirements. Showcased and displayed new and upcoming stock merchandise Managed and track department and merchandise Runner- Returned clothes to their appropriate department
Denso Manufacturing, Inc. - Athens, TN••••• •••••/••••• - •••••/••••• Contractor Inspected Needles for the Fuel Injection. Worked on the Fuel Injection Assembly. Worked on the Rework Fuel Injection Assembly Line.
Kentucky Fried Chicken, (KFC) – Athens, TN •••••/••••• - •••••/••••• Cashier Totaled bills, received money, made change, filled out charge forms, and have given receipts. Responsible for the registers the beginning shifts as well as evening ships in which drawer contents was compared to the total with sales data. Kept serving areas stocked with silverware and food Made sure that serving area was clean and displayed friendly customer service. ACTIVITIES Partaken in April ••••• “Relay for Life” Volunteered in November •••••Road Block (Fund Raiser), “Business Etiquette Class Seminar”(Given by Samaritan Ministries(Community Service)
SKILLS Technical/Computer Skills MS WORD, Word Perfect, MS Access, MS Excel, Ms PowerPoint, VISTA, AS••••• Familiarized and advanced with General and Intermediate Accounting Software such as QuickBooks Assisted in checking records posted by other workers to make certain they are correct Applied appropriate knowledge of accounting in preparing books for audits Managed supplies for forecasting needs and purchasing of new laboratory equipment
Communications skills Provided routine information as requested; informed interested parties of time and place of meetings and conferences. Updated office information lists for quick reference by all operating software regarding hours of sales departments and registration of sales. Answered switchboard, directed calls to appropriate individuals, taking accurate messages and delivered same, and effectively resolved minor customer disputes, recorded and transmitted messages.