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Customer Service Representative

Rio Rico, AZ 85648
Email
•••••
Phone
•••••
Job Function
Customer Service, Transportation & Logistics
Experience
5 – 10 Years
Education
Some College
Employment Type
Any Position Type
Salary
$30-40k
Citizenship
U.S. Citizen
Member No.
34673076
Last Activity
09/16/2012

Resume


Objective
To obtain a challenging position as a Medical Billing and Coding specialist where my education and skills can be utilized to contribute to the success of the practice.

Skills & Certification
• ICD••••• & CPT Coding Diagnostic and HCPCS • Computer Knowledge
• Medical Law and Ethics • Data Entry (wpm @ •••••)
• HIPAA Regulations • ••••• Key-by-Touch
• OSHA Regulations • Medical Terminology
• JCAHO Regulations • Anatomy and Physiology
• Bilingual – English & Spanish/Oral & Written • Private/Hospital Billing – Medicare & Medicaid
Education
Carrington College Tucson, Arizona March ••••• – March •••••
Medical Billing and Coding

Mac Small Business Management Nogales, Arizona April ••••• – August •••••
Managing a small business

Work History
Sykes Enterprise Nogales, Arizona April ••••• - Present
Customer Service Escalation Rep
• Customer Service • Resolve Customers Concerns

JC Penny Nogales, Arizona June ••••• – October •••••
Customer Service Desk
• Customer Assistant • Register
• Floor Organizer

Dominguez Business Services Nogales, Arizona August ••••• - June •••••
• Bookkeeping • Customer Service
• Microsoft Office ••••• • Scheduling and Phones

Volunteer Experience
Head Start Tucson, Arizona •••••
Board of Directors
• Decision Approval Process • Parent Representative
• Report Center Needs • Coordinate Up-coming Changes
• State Senator Meetings

Reference
• Heather Marti •••••
• Monica Jimenez •••••
• Lydia Rodriguez •••••