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DIRECTOR OF OPERATIONS

Belgrade, ME 04917
Email
•••••
Phone
•••••
Job Function
Management & Business, Merchandising, Purchasing & Retail, Sales & Sales Management
Education
2-Year College Degree
Employment Type
Full-Time
Salary
$40-50k
Citizenship
U.S. Citizen
Member No.
3494938
Last Activity
02/13/2005

Resume


Skilled in Budgeting Principles, Business Management, Financial Management Principles and Theories
SKILLED IN CREDIT ANALYSIS.
KNOWLEDGE OF CREDIT AND CREDIT AND COLLECTION THEORY.
KNOWLEDGE OF BANKRUPTCY AND COMMERCIAL LAW
Able to create workable schedule to meet
deadlines efficiently.
Utilized communication techniques,long and
short term production planning techies,and payroll principles.
Computer literate in all multi-faceted software programs.
Excellent budgetary implementation and development skills.
Proven record of working within a budget.
Able to effectively communicate and interact with individual at all level.

Demonstrated accuracy, attention to detail and ability to work well in team
environment.
Can easily break a large project down into
smaller pieces, prioritize goals, work under short deadlines without sacrificing creativity.




PROFESSIONAL EXPERIENCE

Director of Operations, Paradigm Technologies, Inc./ Capital Remit, Portland, Maine.
Responsibilities include coordinating and overseeing day to day operations of a ••••• employees branch; assist in identifying, mediating, and resolving conflict at all levels; investigating, auditing and reporting potential fraud cases; compiling and analyzing statistical data on fraudulent use of credit cards and developing procedures to eradicate misuse; preparing and processing •••••+ new accounts each month; analyzing financial reports and determining business plan to ensure success; ensuring compliance with internal and external regulations at all levels; instructing and training call center personnel; coordinating international business (India, Canada, USA); and developing and delivering presentations to new clients, staff and executives. August •••••Present.

Collection Agent, OSI Collection Service, Inc, Augusta, Maine.
Responsibilities included collected of worthless checks and delinquent accounts for commercial and Department of D.E.P. accounts; performed quality assurance of current practice and implantation of improved practices . March – September •••••

Inbound Sales Agent, Advance Teledirect, Augusta, Maine.
Responsibilities included: coordinated sales distribution; established sales territories, quotas and goals; analyzed sales statistics and developed sales campaigns. January •••••April •••••

Assistant Manager, Wal-Mart, Farmington, Maine.
Responsibilities included: oversight of personnel; maintained P & L records and produced reports; maintained and worked within allowed budget; reviewed market analysis in order to determine customer need, volume potential and price schedules; and prepared sales reports. April •••••January •••••

Purchasing Specialist, N.R.F. Distributors, Augusta, Maine.
Responsibilities included: prepared purchase orders and bid requests; reviewed and determined methods of procurement; and maintained procurement records. January •••••April •••••

Production Manager, Bath Iron Works, Bath, Maine.
Responsibilities included: supervised, scheduled and evaluated ••••• employees; requisitioned tools, equipment, and supplies; ensured compliance of operation, safety and governmental regulations; and prepared various reports. March •••••February •••••

PROFESSIONAL LETTER OF RECOMMENDATION:

• Robert F. Simpson- Town Manager -Town of
Belgrade (•••••)•••••
• Jay Bradshaw-Director State of Maine
Department of Public Safety (•••••)•••••
• Mark Belserene- Regional Coordinator
Training County Ambulance Service.
(•••••)•••••
• Randall L. Bumps- State of Maine Regional
Coordinator (•••••)•••••


EDUCATION

Associate of Arts, Business Administration, Queens Community College, Queens, NY.

Fluent in Italian,….