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OBJECTIVE: Fast, accurate, friendly and professional when dealing with the public; maintain composure during fast-paced, sometimes hectic situations. I have been frequently commended by supervisor for excellent work performance.
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Saint Francis Hospital ••••• to •••••
Primary Responsibilities are to greet and register patients and enter all emergency patients into hospital software so patients can be seen by appropriate provider. Answer all incoming calls and direct them to the designated stations or physicians.
Enter in all complaints by patient and family members to defuse a potential misunderstanding. Process all insurance claims i.e.: medical, no fault and workman’s comp through electronic filing or direct websites for that visit and collect co-pay at time that services are rendered.
Correct any errors rejected by the insurance companies and follow up on calls necessary to process those claims. Account for all cash or other forms of payment at end of shift and deposit money into the safe.
At the end of the patients visit be sure that all their medical issues have been addressed and all skilled nursing patients are returned to their correct facility.
••••• to ••••• CVS Pharmacy
Primary responsibilities are to process and record all incoming and outgoing lab work.
Maintain a safe and hazard free environment by holding monthly meetings for OSHA updates or issues of concern. Keep all certifications up to date on all employees schedule any recertification as deemed necessary. Placing orders for retail items as well as chemical and photo supplies. Maintain equipment and troubles shoot any pending errors.
Paulding County Public School Hiram, Georgia
Safely transport pupils from home location to designated schools. Keep a calm and safe trip on the bus to hear any potential problems that may arise while in transit.
Maintain all materials needed on bus in case of emergency while in route. Stay current with bus regulations and attend all Georgia State Patrol meetings.
Inspect bus before taking off the bus yard as trained by Georgia State Patrol each and every day.
Cobb County Board of Ed Marietta, Georgia
Safely transport pupils from home location to designated schools. Keep a calm and safe trip on the bus to hear any potential problems that may arise while in transit.
Maintain all materials needed on bus in case of emergency while in route. Stay current with bus regulations and attend all Georgia State Patrol meetings.
Inspect bus before taking off the bus yard as trained by Georgia State Patrol each and every day.
DR. JOEL ROSENLICHT MANCHESTER, CT •••••
Office Manager/Surgical Assistant
Assistant doctor to perform various surgical reconstructive work for all ages of trauma victims.
Electronic filed all pre authorization insurance claims, final surgical reports as wells as payment claims.
Typed all pre-operative notes dictated from doctors to assess surgical procedures on patient. Typed operative notes dictated and submitted to the insurance. Called all patients seen that day for follow-up on any questions or concerns. Processed on Compaq computer to schedule appointments, file claims, and update all patient data information and the days’ accounts receivable and payable. Provided a strong contribution as a key member to a new satellite office setup designated to identify and evaluate problems, manage patient census and allocate staff assignments.
Exhibit motivation and dedication to tasks that were assigned to me by either doctors or other staff members. Most important is to be sure all patients are treated with a friendly and knowledgeable greeting.
Dr. Gerald Keen ••••• Receptionist/Technician
Primary responsibility to greet patients, have proper forms completed to process insurance forms. Type pre-operative, operative & post-operative care notes and/or instructions. Follow up surgical call to patients for any questions or concerns they might have. Process all insurance claims, electronically & HICFA forms to all providers. Clean and maintain a sterile environment for Doctor, patients and technicians for following day.
Glastonbury Fish Market •••••
Market Clerk
Duties included customer greeting upon arrival in a friendly and approachable manner. Serve at fish counter and complete cash out customer transaction when ordering is done.
Close store and be sure all cash has been deposited and doors and alarm are secure.
SKILLS: Communications, Customer Service, Employee Relations, Organizational Development, Staff Training & Development, Patient Record Data & Scheduling, Computer , calculator and IDX/Care Link
