VALUE SUMMARY - INFORMATION TECHNOLOGY SUPPORT
• A dedicated and efficient administrative support professional skilled in hardware and software repair procedures
• Self-starting and team oriented with strong communication and problem solving skills
• A creative and outside-the-box thinker, cross-skilled in accounting, bookkeeping, data entry and information technology
SOFTWARE EXPERIENCE
• Microsoft Windows, Microsoft Office Suite, QuickBooks, Novell Groupwise, Pentamation
PROFESSIONAL EXPERIENCE
Cypress-Fairbanks Independent School District – Houston, TX ••••• - Present
Lead Technology Assistant at four district campuses
• Delivered hardware and software technical support including; troubleshooting, assessing hardware repair levels, peripheral installations and ensuring hardware compatibility with software installation requirements, identifying installation issues, installing software “patches” and supporting software “pushes” across corporate network
• Coordinated technology deployment for new high school environment, procurement and distribution of instructional technology supplies and district technology vendors supporting school administrators and department chairs
• Implemented “on-site” district help desk directives when troubleshooting issues on campus
• Coordinated technology implementations with district preparation room and campus staff to facilitate classroom technology deployment
• Managed annual hardware and software inventory including reallocation of computer equipment and fixtures on-campus and across district
• Contributed to regular staff communications meetings with technology director and district staff
• Transported technical peripherals between Instructional Support Center and campus as necessary
• Delivered basic and intermediate Microsoft Excel training to district employees
Paraprofessional Substitute
• Responsible for inputting professional applications, greeting and assisting new applicants, answering phone, filing, mail distribution, and other secretarial duties
• Handed sporting event tickets, typed purchase orders, filing, created mail-outs, other secretarial duties
• Operated main switchboard in a timely manner
• Processed paraprofessional applications, greeted and assisted new applicants; other duties included mailing, filing, answering phones, special projects such as purging files
• Served as a teacher’s aide on “ad hoc” basis
ADDITIONAL EXPERIENCE
McCall & Company – Houston, TX••••••••••
Accounting Assistant
• Prepared data for Municipal Utility District audits and assisted accountants as required
• Relieved secretary/receptionist
Achievement Party Sales – New Orleans, LA••••••••••
Computer Operator - Data Entry
• Maintained payable and receivable accounts, including calculating invoices, and entering data
• Generated computerized checks for payment and received checks for payment into accounting system
• Maintained computer inventory records of issues and receipts to stock
• Compiled and maintained new dealer information, credits, late charges, Dealer/Unit Analysis, and ran weekly reports
Amoco Production Company – Houston, TX••••••••••–•••••
Financial Services Clerk – Accounts Payable
• Assigned business associate numbers to vendors and employees and put into computer system
• Computed invoices and expenses statements
• Prepared intercompany invoices; prepare miscellaneous journal entries for items such as manual checks, cash receipts and voided checks
• Checked past due invoices for prior payment
• Entered invoices and other source media into the Central Accounts Payable System (CAPS).
EDUCATION
Sam Houston Senior High School – Houston, TX
