Objective To Obtain a Receptionist Position where I would be able to utilize my knowledge and experience that I hold as being a Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. Energetic and reliable individual skilled with working with a diverse group of people.
Experience Nov••••• - Present Naamans Creek Manor Garnet Valley, Pa Certified Nursing Assistant ? Often commended for maintaining the safety, respect and dignity of residents. Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's. Coordinated with doctors and registered nurses to develop care plans for patients. Demonstrated ability to lead and motivate outstanding healthcare teams. Ensured safety and well-being of patients. Provided on-call care at all times of day and night. Assisted patients with bathing, dressing, hygiene and grooming ? Restorative program ? Provided all daily living tasks to enhance quality of life for elderly patients. Worked as part of team to ensure proper care of body mechanics and safety of patient. Provided primary resident care and assistance with daily living activities. Assisted residents with bathing, dressing, feeding, lifting and transferring.
Oct. ••••• – April. ••••• Crosby Square Apartments Chester, Pa Office Clerk ? answer telephone, screen and direct calls take and relay messages provide information to callers greet persons entering organization direct persons to correct destination deal with queries from the public and customers ensures knowledge of staff movements in and out of organization general administrative and clerical support prepare letters and documents receive and sort mail and deliveries schedule appointments maintain appointment diary either manually or electronically organize meetings tidy and maintain the reception area. ? Assisted in all areas of administrative work including data entry, receptionist duties, Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Handled, processed and distributed confidential patient information.
April. ••••• – Dec. ••••• Fair Acres Lima., Pa. Certified Nursing Assistant ? Provided caring companionship to elderly and developmentally disabled patients. Partnered with team of Registered Nurses to ensure over all well-being of all patients. ? . Ensured HIPAA compliance. Maintained patient privacy and confidential patient information. Assisted patients with daily functions. Utilized strong assessment skills to determine necessary patient care. ? Assisted patients with daily functions. Utilized strong assessment skills to determine necessary patient care. Ensured safety and well-being of patients. Provided on-call care at all times of day and night. Assisted patients with bathing, dressing, hygiene and grooming.
Nov. ••••• – April ••••• Mejahs Bookstore Claymont, De Office Clerk ? Customer Greeter File documents Answering phones and faxing Inventory Type transcripts of books answer telephone. ? screen and direct calls, take and relay messages, provide book information to callers . ? clerical support prepare letters and documents, receive and sort mail, schedule appointments, maintain appointment diary either manually or electronically organize meetings, tidy and maintain the reception area. Education ••••• ••••• Delaware County Community College- High School Diploma University of Phoenix- Healthcare administration/Medical records – Associate Degree Media, Pa Aziona