Professional Summary•••••
Offering a total of 7 years of experience as a medical receptionist in a physician’s office and 4 years as a Phlebotomist in related Health care fields. I am comfortable working under intense situations. Over the years I have worked with many software programs. I was responsible for coordinating the setup of a new hospital department and a family practice. I am customer service oriented and driven. I offer 8 years of successful experience in retail sales, as Manager and a sales associate with a leased division in a chain of retail stores.
Core Qualifications
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? Managerial experience in Retail/Organized and Professional/Types ••••• WPM•••••
? Experienced with Cerner/Meditech/Trillium/MS Word and Excel
? Experienced in Referrals/Coding and Billing/Payroll
? Excellent Customer Service Representative
Employment
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Patient Service Representative •••••December •••••September •••••
Premiere Pediatrics of Harnett Health
•••••Tilghman Drive
Dunn, N.C. •••••
The job requirements were as follows: Registering patients, billing and coding, processing referrals to specialty providers, assisting physicians and co-workers, problem solving skills, preparing schedules, balancing cash deposits,
Conducted inventory and ordered supplies, picking up mail for office, performing call reminders to patients, opening and closing office, cleaning office furniture and equipment, maintaining office equipment, preparing charts, answering phones. Collecting Payment for services in office and via phone.
Responsible for ensuring new family practice was set up to open for business. Ordered supplies coordinated IT systems, assembled patient charts. Set up operating systems, ordered forms and communicated with local and state governments. I am familiar with JACHO accreditation and CMS guidelines.•••••
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Department Assistant•••••April •••••December •••••
Betsy Johnson Regional Hospital -Harnett Health
••••• Tilghman Drive
Dunn, N.C. •••••
The job requirements were as follows: assisting visitors, patients, nursing staff, and physicians; preparing charts, preparing physician orders for patient care, faxing physician orders, covering all stations on patient care floors, answering phone calls and call system for patients.
Responsible for setting up new unit within the organization. Assembled charts, conducted inventory, ordered supplies, communicated with external agencies for patient transfers.
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Patient Service Technician (Phlebotomist)•••••May •••••March •••••
Labcorp
Seaford, DE. •••••
The job requirements were as follow: perform blood draws on patients and prepare the blood for transport to headquarters lab for process and results, register lab requisitions for patients. I was in a float position for Southern Delaware and Northern Maryland.
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Phlebotomist•••••June •••••May •••••
Nanticoke Memorial Hospital
••••• Middleford Rd.
Seaford, DE. •••••
The job requirements were as follow: perform inpatient/outpatient blood draws and send to the lab for results, answer phone calls in the Department, covering lunch breaks, assist co-workers, assist visitors.
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Shoe Department Manager- sales•••••Feb. •••••Oct. •••••
Footstar Inc. / J. Baker Inc. - Ames Department Stores
Seaford, De. ••••• (Home Store)
Managerial Skills- Payroll, Inventory, Stocking freight, Sales, Set up for weekly ads, Employee relations, assisting co-workers and customers, answering phone calls. Assisting Division Supervisor with setting up/ stocking departments in different locations on the Eastern Shore- Delmarva. I achieved many awards for exceptional sales and exceptional organization within my locations. The business closed and I went back to school to study for a career in the medical field.
Education
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Sussex Technical•••••Seaford Senior High School
Georgetown, De. ••••••••••Seaford, De. •••••
Certified Medical Assistant Program- May ••••••••••
Certified Phlebotomy Program- May ••••••••••Diploma, Class of ••••• graduate•••••
Certified Phlebotomist- Tri-state Tech- March •••••
References upon Request
