OBJECTIVE Seeking a challenging position that will utilize my Executive, Business, Customer Service, Collections, Medical Terminology/Transcription, Medical Billing, Coding, Insurance Verification/Certification, Purchaing and Data Entry skills to promote advancement and achievement. SKILLS Career-Focused individual that offers professional document control and customer service skills. Ability to handle difficult customer situations effectively with superior listening skills and can research or locate data which can be found in source material. Strong verbal and written communication skills with a high degree of precision on detailed work and ensures own work quality. Work well independently or cooperatively in a team effort to accomplish objectives. Thrive on challenge and responsibility. Understands the goals of the office and how this position contributes to accomplishing them. Strong knowledge of Microsoft Word, Microsoft Excel, Microsoft Office and Professional, Access, AS•••••, Adobe Acrobat 9 Pro.
WORK EXPERIENCE September ••••• – Present NurseCore Mgmt Svcs Arlington, TX Receptionist/Administrative Assistant ? Administrative Support to the Management and Executive teams ? Payroll distribution ? FedEx, UPS and USPS shipment ? Prepare and PDF contracts for all offices ? Create and PDF forms/documents ? Assist in other areas/departments as needed ? Assist with Subpoena process (copying, mailing and filing) ? Document control of the Weekly Executive Report and Monthly Reports ? Purchase and ship promotional items, invoices and all other items needed for NurseCore’s ••••• offices needed for NurseCores’ ••••• offices ? Preparation of all Quality Assurance booklets and Training Manuals as needed ? Order supplies for entire office ? Monitor and Track supply orders and postage renewals for all ••••• offices ? Create, Monitor and Archive all company job postings and templates on CareerBuilder for all ••••• offices ? Assist with on site luncheons as needed ? Assist with all marketing projects for all ••••• offices
May ••••• – Sept. ••••• Hopewell Missionary Baptist Dallas, TX Executive Administrative Assistant ? Perform executive duties for the Pastor. ? Maintain and Schedule appointments. ? Handle all incoming and outgoing calls. ? Create and draft all correspondence for new Church Development. ? Maintain bills and/or purchase supplies. ? Make travel/hotel arrangements as needed.
February ••••• – May •••••••••• Arlington, TX Travel Agent/Customer Care Specialist ? Service the customer by finding the best possible accommodations for hotel, flight and car rental. ? Payment processing using a debit or credit card. ? Performed credit checks. ? Assisted customers with disputes and escalations. ? Acting lead as needed.
November ••••• – April ••••• Tierra Resources Fort Worth, TX Due Diligence Coordinator/Administrative Support ? Data entry of all acquisitions. ? Preparing files for clients. ? Maintain status on files and agreements. ? Data entry of all unit, well and lease information. ? Retrieve files, JIB decks and all other information for landmen. ? Analyze documents of conveyance or inheritance. ? Coordinate all travel arrangements for due diligence team. ? Engage in all New Business Development. ? Travel to and from out of town acquisitions. ? Managed the due diligence process on all acquisitions. ? Liaison for attorneys and due diligence team. ? Supervised ••••• employees.
January ••••• – August ••••• Metro one Telecom Dallas, TX ••••• Operator ? Directory assistance for wireless customers. ? Travel arrangements. ? Directions. ? Dinner reservations. ? Movie listings, Showtime’s and Ticket Purchases.
August ••••• – October ••••• ACS Dallas, TX Assistant Legal Contracts Librarian ? Created original contract files (by vendor) and maintain client files to include outsourcing agreements, change control documents, and license agreements. Maintain status on files and follow-up with vendors/clients to obtain required original counter-signatures on all contractual financial terms and conditions. Regulate the dispersal of contract files to office personnel as well as retrieve files upon request and re-file when returned. Served as the liaison to location attorneys, managers and co-workers assisting with all related service issues. Assisted in the month end closing and distribution of all agreements and change control documents.