Career Objectives
A position in a results-oriented company that seeks and ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement.
Summary of Qualifications
Hard worker, willing to work overtime and to learn new things, retail, customer service, supervisory skills, able to handle large amounts of money, mail clerk, dependable transportation, general office skills, security officer, and a team player.
Work History
Mar •••••, ••••• - Apr •••••, •••••
Airport Management Systems - Houston, Texas
Supervisor
Supervise and coordinate the activities of production and operating workers,
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitored sales activities to ensure that customers received satisfactory service and quality goods.
Jun •••••, ••••• – Feb •••••, •••••
Ross Department Store - Colorado Springs, Colorado
Front End Supervisor
My duties were to make sure that all cashiers had enough cash in their register, to make sure that all cashiers received their breaks and lunches, handle any concerns that may pop -up if any.
Inventoried stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Mar •••••, ••••• - Apr •••••, •••••
Kellogg Brown & Root - Houston, Texas
Mail Clerk
Sort, process, transport, and deliver USPS mail & Express packages, collect all outbound mail/packages for electronic processing, perform electronic tracking and delivery verification.
Sealed or opened envelopes, by hand or by using machines.
Affixed postage to packages or letters by hand, or stamp materials, using postage meters.
Verified that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
Placed incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
Cleared jams in sorting equipment.
Mar •••••, ••••• - Nov •••••, •••••
St. Luke's Episcopal Hosp - Houston, Texas
Insurance Representative
Data entries, filed and pulled charts, verified insurance claims and billed insurance companies.
Interview clients and take their calls to provide customer service and obtain information on claims.
Processed, prepared, and submitted business or government forms, such as submitting applications for coverage to insurance carriers.
Processed and recorded new insurance policies and claims.
Corresponded with insured or agent to obtain information or inform them account status or changes.
Organized and worked with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or canceled.
Education
TSU - Houston, Texas
Education Level: High School Diploma/GED
Graduated: Yes
Training
Remington
Criminal Justice
Status: Completed
Academy of Healthcare Profession
Medical Billing & Coding
Status: Completed
Computer Skills
Typing Speed: ••••• Words Per Minute
? Data Entry Terminal (PDT, Mainframe Terminal, etc)
? Internet Browser (Internet Explorer, Firefox, etc)
? Peripheral Devices (Scanners, Printers, etc)
? Personal Computers
? Word Processing Software (Word, WordPerfect, etc)
