Completed ••••• credits•••••
Lebanon Valley College, Annville, PA
RELATED Fundamentals of Risk Management Corporate Risk Management
COURSEWORK: Commercial Liability Organizational Behavior
Worker¡¦s Compensation Legal Environments of Business I & II
Commercial Property Personal Lines (Property & Casualty)•••••
EMPLOYMENT: West Virginia Insurance Services, Beckley, WV
Intern Summer •••••
„X Performed home inspections and MS&B home cost estimators.
„X Routine office duties such as scan and attach documents, sort files, and front desk work.
„X Interpret and transpose data from many documents to a single and relevant spreadsheet.
„X Data entry and assortment.
Werle and Rushe Agency, Erie, PA
Licensed Customer Service Representative September •••••April •••••
„X Data entry including ACT database and mailing lists.
„X Establish an improved centralized database for the agency.
„X Improve files and records located on office computers.
„X Complete personal review letters and recommendations for policyholders.
„X Receive claims and payments.
„X Perform quotes, follow-ups on leads/potential new business, and application process.
„X Offer professional service to policyholders by handling their needs and concerns in a timely and proficient manner.
LEADERSHIP Gannon University:
ACTIVITIES:•••••Tau Kappa Epsilon•••••Fundraising Chair •••••Fall •••••
•••••Public Relations Chair •••••Spring •••••
•••••Vice President •••••Spring •••••
HONORS:•••••Awarded Leadership Scholarship, and Ostroski Scholarship
SKILLS:
„X Possesses strong work ethic as documented in class performance and employment.
„X Strong organizational and leadership skills.
„X Excellent interpersonal abilities.
„X Knowledge of: Microsoft Word, Excel, PowerPoint, Access, ACT, DS Pro, and Data Sharing.
REFERENCES:
Elaine J Peter; Independent Insurance Agent•••••
P.O. Box ••••••••••
New Tripoli, PA ••••••••••
(•••••)•••••••••• •••••
David Smith; Senior Underwriter and Part-time College Professor
Erie Insurance
Erie, PA
(•••••)•••••
Extension •••••
Dr. Leon Markowicz; Business Professor
Lebanon Valley College
Department of Business & Economics
Annville, PA •••••
(•••••)•••••
