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Orwigsburg, PA 17961
Email
•••••
Phone
•••••
Job Function
Customer Service, Human Resources, Insurance
Education
4-Year College Degree
Employment Type
Full-Time
Salary
$20-40k
Citizenship
U.S. Citizen
Member No.
3730517
Last Activity
06/19/2005

Resume

Completed ••••• credits•••••
Lebanon Valley College, Annville, PA

RELATED Fundamentals of Risk Management Corporate Risk Management
COURSEWORK: Commercial Liability Organizational Behavior
Worker¡¦s Compensation Legal Environments of Business I & II
Commercial Property Personal Lines (Property & Casualty)•••••
EMPLOYMENT: West Virginia Insurance Services, Beckley, WV
Intern Summer •••••
„X Performed home inspections and MS&B home cost estimators.
„X Routine office duties such as scan and attach documents, sort files, and front desk work.
„X Interpret and transpose data from many documents to a single and relevant spreadsheet.
„X Data entry and assortment.

Werle and Rushe Agency, Erie, PA
Licensed Customer Service Representative September •••••April •••••
„X Data entry including ACT database and mailing lists.
„X Establish an improved centralized database for the agency.
„X Improve files and records located on office computers.
„X Complete personal review letters and recommendations for policyholders.
„X Receive claims and payments.
„X Perform quotes, follow-ups on leads/potential new business, and application process.
„X Offer professional service to policyholders by handling their needs and concerns in a timely and proficient manner.

LEADERSHIP Gannon University:
ACTIVITIES:•••••Tau Kappa Epsilon•••••Fundraising Chair •••••Fall •••••
•••••Public Relations Chair •••••Spring •••••
•••••Vice President •••••Spring •••••

HONORS:•••••Awarded Leadership Scholarship, and Ostroski Scholarship

SKILLS:
„X Possesses strong work ethic as documented in class performance and employment.
„X Strong organizational and leadership skills.
„X Excellent interpersonal abilities.
„X Knowledge of: Microsoft Word, Excel, PowerPoint, Access, ACT, DS Pro, and Data Sharing.
REFERENCES:

Elaine J Peter; Independent Insurance Agent•••••
P.O. Box ••••••••••
New Tripoli, PA ••••••••••
(•••••)•••••••••• •••••
David Smith; Senior Underwriter and Part-time College Professor
Erie Insurance
Erie, PA
(•••••)•••••
Extension •••••

Dr. Leon Markowicz; Business Professor
Lebanon Valley College
Department of Business & Economics
Annville, PA •••••
(•••••)•••••