Area of Interest: Seeking a position in ‘Pharmaceutical/Medical Equipment Sales’ that will provide a challenging opportunity to significantly contribute to a company’s efficiency, organization, growth, and profitability.
Summary Overview: Result oriented professional • Successful in consistent client development, retention, and expansion • Knowledgeable in all facets of business operations and client management •Effectively work in an independent setting as well as a team member demonstrating strong communication skills • Excel in challenging environments displaying flexibility, professionalism, and versatility • Hands-on experience addressing customer inquiries and identifying operational problem areas.
Demonstrate particular expertise in the following:
• Consultative Customer Service and Sales • Business Development • Referral networking • Account Management & Retention • Revenue Growth Strategies • Needs Assessment
• Problem Analysis & Resolution•••••• Market Positioning ••••• • Product Presentation
ADVANCED EDUCATION
Illinois State University, Normal, IL &#•••••; BS Degree in Biology, •••••
Heartland Community College, Normal, IL &#•••••; Associate Degree in Science, •••••
Illinois Valley Community College, Oglesby, IL &#•••••; Associate Degree in Applied Science, •••••
DEVELOPMENTAL ACTIVITIES
Research Publication: The Effect of Salinity And Tide Cycles On The Movement Of The Fundulus Heteroclitis In Estuaries Of Mount Desert Island, Mount Desert Island Biological Lab, Bar Harbor, ME, published summer, ••••• > resulted in million dollar grant for Illinois State University.
Computer Applications, Systems, & Program Languages: MS Word; WordPerfect; Excel; Lotus Notes; Printshop; Photoshop; MS Publisher; Adobe Illustrator; Adobe; Peachtree; D-Base; Basic; Windows
PROFESSIONAL EXPERIENCE
SunSationals, Streator, IL•••••••••• - present
&#•••••; General Manager > Owner: Direct and coordinate all facility operational procedures. Continually build and expand new customer clientele. Maintain a strong customer base by providing unprecedented client service and dedication. Consult with and assess client needs. Broke into an undeveloped market; built business from ground zero to ••••• clients a week.
Details, Bloomington, IL•••••••••• - present
&#•••••; Nail Technician > Independent Contractor: Operate as an independent nail technician successfully developing an extensive area customer base and referral network. Service ••••• clients weekly, gross over $••••• a week in sales and services.
Videoland, Wenona, IL••••• ••••• - •••••
&#•••••; Assistant Manager: Directly supervised business operations that included sales, marketing, client development, and accounts receivable / payable.
SALARY negotiable and competitive at appropriate levels • REFERENCES upon request
