OBJECTIVE
„Ï Seeking an Administrative position that will utilize my technical, business, and communication skills to assist your company in meeting your goals and objectives.
EDUCATION
Bachelor of Business Administration, DeVry University, Columbus, OH
„Ï Concentration: Business Information Systems
SKILLS
Technical/Software Skills
„Ï Windows •••••/•••••/XP
„Ï Microsoft Word, Excel, PowerPoint, Access, Visio, and Project
„Ï Website design and maintenance
„Ï Visual Basic, JavaScript, HTML, and ASP
„Ï Peachtree Accounting Software
Business/Communication Skills
„Ï Financial and Managerial Accounting; Marketing; Micro and Macro Economics; Project Management
„Ï Team experience; variety of communication skills, relating to co-workers, management, vendors, and general public
„Ï Ability to work independently with little or no supervision; time-management skills with the ability to meet tight deadlines
„Ï Professional Writing and Composition involving writing and proofreading printed and electronic business correspondence, reports, and newsletters
EXPERIENCE
Big Bear Columbus, OH Feb •••••Jan •••••
Customer Service Manager July •••••March •••••
„Ï Resolved customer issues
„Ï Assisted Store Manager with scheduling
„Ï Trained employees in company policies and procedures
„Ï Operated cash register and held accountable for monies collected
Scan Coordinator March •••••April •••••
„Ï Responsible for implementing full-store price changes
Shipping and Receiving Manager April •••••Jan. •••••
„Ï Data entry
„Ï Responsible for incoming merchandise
„Ï Resolved vendor issues and invoice discrepancies
„Ï Tracked and analyzed data for security purposes
„Ï Responsible for inventory control and backroom security
„Ï Maintained records and files
SUMMARY OF QUALIFICATIONS
Experience with Microsoft Office * Data Entry skills * Seven years of customer service experience * Exceptional interpersonal skills and the ability to be a team player * The discipline to work independently * Time-management skills * Enthusiastic about learning new skills * Detail-oriented * Positive attitude and a strong work ethic
