PROFESSIONAL EXPERIENCE
Instructor/Tutor (Part-time)
Huntington Learning Center
Woodbury, MN•••••
September •••••¡V Present
„X Provide one-on-one tutoring for students preparing for the ACT exam in the areas of English, Reading, Writing and Mathematics.
„X Provide individualized instruction to students ranging from Kindergarten level to High School Seniors in areas such as Vocabulary, Reading Comprehension, Mathematics, Grammar, Writing and Fact Finding.
„X Employ of variety of teaching, facilitation and learning strategies appropriate to individual student to ensure success.
„X Maintain accurate and detailed log of each student¡¦s progress and pace throughout the program for use in reporting milestones to parents and the corporate headquarters.
Career Advisor/Adjunct Faculty (Part-time)
Rasmussen College•••••
Eagan, MN•••••
March ••••• ¡V Present
„X Develop goals, objectives and topical outline (syllabus) of the content of Career Skills course.
„X Evaluate student progress toward the achievement of course goals and objectives, including the method by which final grade is derived.
„X Advise and counsel students on an individual basis to meet course objectives successfully, graduation requirements, individual career aspirations and completion of an employment portfolio.
„X Maintain an up-to-date knowledge of industry and employment trends while seeking field of study related employment opportunities in conjunction with developing and/or maintaining relationships with employers to facilitate placement of graduates.
Consultant/Trainer
Independent Consultant/Self Employed•••••
Woodury, MN •••••
February ••••• - Present
„X Compose a variety of •••••+ per month articles for an Internet webpage optimization company on a wide range of topics to serve clients in the transportation industry, career related topics and product reviews. (Kurt Clark Web Solutions)
„X Developed training for diverse work groups in the public and private sector on topics of Stress Management, Goal Setting, Conflict Resolution, Effective Workplace Communication and employment law regulations (Grand Forks Public Health and City of Grand Forks).
„X Provided leadership as subject matter expert on internal organizational projects to include: Y2K, Variable Compensation Management, Process and Procedure documentation, Disaster Recovery, Employee Feedback/Performance Methods and Organizational Training (City of Grand Forks).
Owner/President
1st Class Cleaning, Inc.•••••
Grand Forks, ND•••••
June ••••• ¡V March •••••
„X Successfully built operation from start-up to a •••••employee corporation generating revenue $•••••,••••• in the first year.
„X Developed, organized, and implemented new business venture from initial concept to incorporation to include marketing concepts, financial aspects, human resource issues and creation of various legal documents.
„X Developed marketing plans, employment contracts, and service contracts for various types of business needs.
„X Negotiated business contracts with clients for services provided to include senior level managers.
„X Recruited, hired and trained employees through networking, job placement centers and internet recruiting.
Operations Manager
BioLife Plasma Services•••••
Grand Forks, ND•••••
March •••••March •••••
„X Effectively decreased the number of incidents reported in monthly audits from approximately ••••• incidents a month to 5 incidents a month.
„X Lead an under-performing operation to the top 5 out of ••••• total centers within the company all while decreasing the cost per product from $••••• to $•••••
„X Managed the staffing process to include posting, recruiting, pre-screening, interviewing, resource allocation and terminations for medical records technicians, phlebotomists and registered nurses.
„X Successfully managed external audits of the plasma facility and served as the principle contact for the Food and Drug Administration (FDA), International Quality Plasma Program (iQPP) and Clinical Laboratory Improvements Amendments Agency (CLIA), OSHA, Department of Labor and various employment agencies.
„X Analyzed trends and patterns of incidents to determine root cause and implemented processes to ensure elimination of incidents or a declining rate in the number of incidents occurring to include process improvements on an organizational level, employee education and re-training and monitoring such corrective action plan(s) for resolution and effectiveness.
„X Developed and implemented marketing plans for target groups of individuals to increase donor base for specific geographic region and in new market.
„X Responsible for current donor retention by developing internal recognition programs, monitoring customer service and evaluating the donor process flow.
Human Resource Generalist/Personnel Development Advisor
Alerus Financial, N.A.•••••
Grand Forks, ND•••••
December •••••March ••••••••••
„X Analyzed employee performance and developed individual performance plans for improvement and/or professional development for employees to adhere to changing company needs, organizational goals and adherence to government regulations for up to ••••• employees in ••••• various areas of expertise.
„X Managed the staffing process to include posting, recruiting, pre-screening, interviewing, resource allocation and terminations for multiple departments and levels within the organization.
„X Developed, coordinated, collected, and analyzed performance feedback for employee performance plans to facilitate •••••degree feedback while coaching employees for value-added results.
„X Communicated issues and concerns to Senior Managers and department managers to come to a collective resolution of issue(s)/concern(s).
„X Administered disciplinary process to include: investigation, documentation, communication, coaching and follow-up, and termination in accordance with state, federal and organizational policies.
„X Performed job analysis for various positions within the organization to maintain up-to-date job descriptions and market salary data to ensure internal and external compensation equity.
„X Managed the staffing process to include posting, recruiting, pre-screening, interviewing, resource allocation and terminations for multiple departments and levels within the organization.
„X Developed compensation programs rewarding employees for performance goals attained.
„X Maintained documentation regarding individual employee performance, work related injuries, Worker¡¦s Compensation, FMLA and ADA requests and accommodations.
„X Responsible for new employee orientation and developing and facilitating training programs for leadership development of employees in areas of interpersonal skills, technical skills and organization specific training.
EDUCATION
Argosy University, Eagan, MN, Anticipated Graduation Date: December •••••; Master of Science Administration, Educational Leadership
Park University, Parkville, MO, Anticipated Graduation Date: December •••••; Bachelor of Science, Management
•••••
Minnesota Technical College, Wadena, MN, •••••: Accounting (9 month program), Certificate of Completion
ACCOMPLISHMENTS & VOLUNTEER EXPERIENCE
National Dean¡¦s List Recipient, •••••, Member #•••••, •••••/••••• Grade scale
Women Venture, Instructor/Consultant, March ••••• - Present
The Caring Bridge, Volunteer, September - Present
Special Olympics North Dakota, Medical Committee Chairperson, •••••
