••••• years experience in healthcare as R.N.
&#•••••; M.A. in Higher & Adult Education
&#•••••; Experienced educator and presenter
&#•••••; Published author with strong written communication skills
&#•••••; Program development experience, including education, compliance and quality improvement
&#•••••; Science background (B.S. in Science) with graduate courework in multivariate statistics
&#•••••; Knowledge and experience with quality improvement techniques and tools, including spc charts
&#•••••; Strong interpersonal skills – 7 Habits Renewal Class Facilitator, class and experience in facilitation
&#•••••; Computer skills – Microsoft Office and Windows environment plus other software applications; instructor experience
&#•••••; Supervisory experience
EXPERIENCE
Sept. ••••• – present NW Home Care/Mayo Health System Eau Claire, WI
Registered Nurse/Case Manager/Triage and Intake Relief
&#•••••; In orientation
•••••–••••• Luther Midelfort/Mayo Health System Eau Claire, WI
Trainer
&#•••••; Developed training materials for teaching staff and physicians electronic medical record applications
&#•••••; Taught classes in electronic medical record
•••••–••••• Luther Midelfort/Mayo Health System Eau Claire, WI
HR Compliance Specialist
&#•••••; Developed licensure and certification tracking system
&#•••••; Facilitated compliance with Joint Commission HR standards
&#•••••; Revised organization-wide competency – based orientation documentation
&#•••••; Served as resource for Magnet recognition status and Baldridge Award application
&#•••••; Initiated and coordinated development of HR Disaster plan
&#•••••; Conducted learning needs assessment and education offerings related to Joint Commission HR standards
&#•••••; Conducted first ever life support certification audit and audited personnel files on a regular basis for compliance with Joint Commission and organizational policies
&#•••••; Wrote policies to facilitate compliance with Joint Commission HR standards
&#•••••; Facilitated “7 Habits for Highly Effective People” renewal sessions
&#•••••; Compiled and published Annual Competency Report to the Board of Directors
&#•••••; Compiled monthly HR metrics
&#•••••; Developed and conducted analysis class for nursing directors to facilitate understanding and application of Joint Commission HR staffing effectiveness standard
&#•••••; Worked collaboratively with members of the Magnet work group to revise nursing job descriptions
&#•••••; Reviewed all job descriptions, made recommendations for changes and revised the general job description
&#•••••; Coordinated preparation, and compiled data for state and Joint Commission surveys
The organization and HR Department had a successful Joint Commission Survey in April •••••
•••••–••••• Community Health Partnership Eau Claire, WI
QI/Compliance Officer
&#•••••; Designed and implemented formal quality improvement plan acceptable to the State of Wisconsin and chaired Quality Improvement Committee
&#•••••; Designed and conducted state mandated clinical studies
&#•••••; Designed and implemented Compliance Plan and chaired Compliance Committee
&#•••••; Coordinated gap analysis and designed and implemented HIPAA Compliance Plan
&#•••••; Photographed patients and staff for promotional stock photographs
&#•••••; Wrote annual quality improvement and compliance reports for presentation to the CEO and Board of Directors
•••••–••••• Part time employment and volunteer work Columbia, MO
Consultant, University of Missouri Hospital & Clinics
&#•••••; Provided computer-assisted instruction in Advanced Cardiac Life Support (ACLS)
&#•••••; Co-instructor, Critical Care Certification (CCRN) review course
Employment Training Specialist, Woodhaven Learning Center
&#•••••; Instructed, monitored and supervised developmentally disabled adults in work setting
Substitute Teacher , Columbia Public School System
&#•••••; Taught students, grade K – ••••• on an as needed basis in various subjects
&#•••••; Supported autistic child in classroom setting
Aerobic Dance Instructor , Columbia Parks & Recreation
&#•••••; Developed and taught routines to senior citizens
R.N., Radiation Oncology, Missouri Cancer Associates
&#•••••; Roomed patients, monitored and documented response to therapy
&#•••••; Provided patient teaching as indicated and appropriate
Volunteer Photographer, City of Columbia
&#•••••; Photographed city activities and personnel on an as needed basis
Regional Volunteer Coordinator, Missourians Against Cockfighting Campaign
&#•••••; Recruited and trained volunteers in signature collection for petition
&#•••••; Collected signatures to qualify citizens initiative for November ballot
&#•••••; Served as regional spokesperson for public forums on topic of animal fighting for entertainment and the nature of violence
&#•••••; Wrote letters to the editors of regional newspapers, representing the facts surrounding the issue
Facilitated signature gathering to reach number required to place issue on ballot and win the vote to ban animal fighting for entertainment in Missouri; one of the top five signature collectors in the State of Wisconsin
Nursing Supervisor, Ashland Healthcare Ashland, MO
&#•••••; Supervised staff in long term care facility
&#•••••; Administered patient treatments
&#•••••; Supervised meal time and assisted with feeding
&#•••••; Monitored patient safety
&#•••••; Notified physicians and family members of changes in patient condition
&#•••••; Prepared patients for transfer to acute care as indicated
&#•••••; Cared for resident animals
••••• IHS Home Care (Previously American Home Care) Columbia, MO
Nursing Supervisor
&#•••••; Supervised, hired, evaluated and fired staff as needed
&#•••••; Conducted quality improvement activities and infection control surveillance
&#•••••; Evaluated patients and care against Medicare guidelines and discharged patients who were not qualified participants
&#•••••; Educated local hospitals and healthcare institutions on available services
Office closed due to insufficient patient numbers and local competition
•••••–••••• Columbia Regional Home Health/Regional Hospice of Central Missouri Columbia, MO
R.N. Educator
&#•••••; Developed and provided orientation to new employees in Home Health & Hospice
&#•••••; Developed curriculum and competency assessment tools for continuing education of all home health and hospice staff at two branch offices
&#•••••; Maintained education records
&#•••••; Developed patient education materials
Facilitated a Process Improvement Team to improve Home Health Aide documentation, which resulted a •••••% increase in compliance with the Plan of Care. Position eliminated with purchase of hospital by Tenet Corp. and hospital-wide lay-offs and home health service discontinued since hospital has been re-sold.
•••••–••••• Visiting Nurses Association Columbia, MO
CQI/Staff Development Coordinator
&#•••••; Completed outstanding audits from ••••• and ••••• and developed a revised comprehensive quality improvement program with ••••• indicators and tools for each indicator, advised director of results and instructed staff in CQI methods
&#•••••; Developed new employee orientation and manual
&#•••••; Developed continuing education and competency assessment program
&#•••••; Maintained education records
&#•••••; Developed preceptor class and wrote preceptor manual
&#•••••; Initiated and chaired a Forms Committee and revised or eliminated forms to reduce redundant paperwork
&#•••••; Supervised home health aides in the field, performed competency assessments, and assisted in performance appraisals
&#•••••; Wrote policies
&#•••••; Worked with the Private Duty Supervisor and HR Director to hire and develop a PRN staff
&#•••••; Performed chart audit on all admission paperwork
&#•••••; Mentored new graduate LPN
&#•••••; Organized, cataloged and updated library
&#•••••; Worked with public relations liaison to develop and implement a patient satisfaction survey
&#•••••; Developed patient care materials such as a blood glucose record, and quality control tools such as a policy and process and tool for regular calibration and cleaning of glucometers and sphygmomanometers
&#•••••; Developed job aids and drug information files for the most frequently prescribed drugs
&#•••••; Initiated a computerized medication teaching database
&#•••••; Conducted infection surveillance and administered of TB skin tests
&#•••••; Organized supplies and donation of outdated supplies and unneeded library materials to the Republic of Georgia in cooperation with the ACTS (A Call to Serve) program
&#•••••; Ensured compliance with city fire code
&#•••••; Worked with DME company to ensure proper cleaning and handling of DME and with pharmacist to develop distribution and transportation policy for normal saline and heparin
&#•••••; Served as resource to staff and management on Medicare rules and regulations
&#•••••; Performed admission assessments and patient care as needed
&#•••••; Served as Relief Intake Coordinator
&#•••••; Met with staff from Ellis Fischel Hospital to improve communication and coordination of care between the VNA and the hospital
&#•••••; Taught CPR classes and a class on ventilators for private duty staff
&#•••••; Worked with private duty staff to ensure that care needs of a home ventilator patient were being met
&#•••••; Initiated and directed data collection, and served as primary author for case study on Pulse Oximetry in the Home, published by Nellcor-Puritan Bennett (first home case study published by Nellcor) for which the agency received $•••••
&#•••••; Photographed patients and staff for presentation to over ••••• local businessmen and women at the Columbia Chamber of Commerce
&#•••••; Arranged for two VNA employees to receive the Red Cross Certificate of Merit
&#•••••; Developed an organizational chart and compiled an updated abbreviation list
&#•••••; Coordinated field experiences for student nurses and resident physicians
Developed a database for completion of the ••••• based on FY ••••• Admission Statistics and Medicare standards for reimbursement which reduced time to complete admission documentation by •••••%.
•••••–••••• Boone Hospital Center Columbia, MO
Staff Nurse, SICU
&#•••••; Charge nurse for ••••• bed unit on weekend nights and days
&#•••••; Served on Patient Education Committee
&#•••••; Served on Joint Commission Accreditation Committee
&#•••••; Served as preceptor to new employees in the Surgical ICU
Summer ••••• Moberly Area Community College Moberly, MO
(Part time) Clinical Nursing Instructor
&#•••••; Instructed and supervised second year ADN nursing students in acute care
&#•••••; Prepared and presented pre-conference lectures on various topics
&#•••••; Made patient assignments and selected learning experiences in acute care
&#•••••; Evaluated students’ clinical performance, kept class records and assigned grades
Fall ••••• Moberly Area Community College Moberly, MO
(Part time) Adjunct Faculty, Department of Biology
&#•••••; Developed curriculum and presented lectures on biology and human anatomy
&#•••••; Designed, implemented and supervised laboratory exercises
&#•••••; Designed examinations and extra credit activities
&#•••••; Maintained class records, evaluated students and assigned grades
EDUCATION
••••• University of Findlay Findlay, OH
&#•••••; B.S., Science
&#•••••; Dean’s List
••••• Mercy School of Nursing Toledo, OH
&#•••••; Diploma, Nursing (R.N.)
&#•••••; Awarded Excellence for Academic Achievement
••••• San Jacinto College Pasadena, TX
&#•••••; Paramedic completion program (requirement for flight nurses in the State of Texas)
&#•••••; Licensed paramedic in the State of Texas
••••• University of Missouri – Columbia Columbia, MO
&#•••••; M.A•••••, Higher & Adult Education
&#•••••; Pi Lambda Theta, International Education and Honor Society
&#•••••; Research study: The effect of concept mapping used as a learning strategy on the ability of critical care nurses to perform acid-base analysis
PUBLICATIONS
&#•••••; Articles in peer-reviewed journals: Nursing, Critical Care Nurse, Journal of Emergency Nursing, Home Healthcare Nurse
&#•••••; Contributor and Editorial Board, Aspen Home Health Care Patient Education Manual
&#•••••; Reviewer, Mosby’s Critical Care Nursing Reference by Susan B. Stillwell, Editor, May •••••
&#•••••; Content expert, author, and editor, multimedia educational materials, Graphic Education Corporation, Columbia, Missouri and Belson-Hanwright, Inc., Los Angeles, California
&#•••••; Primary author, first home care case study on pulse oximetry in home healthcare, Pulse Oximetry in the Home Care Setting, Nellcor Puritan, Bennett
&#•••••; Feature writer, Obelisk, Egalitarian, Columbia Senior Times, Columbia Business Times
LICENSE
&#•••••; R.N. State of Wisconsin
PROFESSIONAL AFFILIATIONS
&#•••••; National Tutoring Association
VOLUNTEER SERVICE
&#•••••; Big Brothers/Big Sisters. •••••
&#•••••; American Red Cross, ••••• - •••••
HONORS
&#•••••; Who’s Who in American Nursing, ••••• – •••••, ••••• – •••••
&#•••••; Pi Lambda Theta, International Honor Society and Professional Association in Education
E-MAIL •••••
••••• • EAU CLAIRE, WI ••••• • PHONE •••••
