Objective: To obtain full-time employment where my computer, clerical and additional skills can be applied.
Professional Skills: COMPUTER: - Microsoft Windows XP - Microsoft Office ••••• - Excel - Power Point - Outlook - Internet Explorer ••••• - Able to create templates/spreadsheets/reports - Able to organize computer files - Internet Research and Web Page design
CLERICAL:••••• - Customer Service - Typing/Editing - Filing/Organizing - Office Procedure - Correspondence - Appointment Setting - Word Processing - Data Entry - Telephone skills: multiple telephone lines
MEDICAL: - Transcription: Digital and Microcassette - Medical terminology - Quality assurance/chart audits - Medications - Knowledge of medical insurances/prior authorizations/EOB’s/Hardcopies - Able to accurately complete prescriptions as ordered and fill out CMN’s
ADDITIONAL - Inventory/Ordering/ Disbursing - Design and compose forms, marketing material, information pamphlets, office manuals, reports, etc. - Accounting/Bookkeeping - Business planning
Employment Skills: - Able to productively multi-task while working in a fast-paced environment. - Experienced in working with diverse clientele with the ability to maintain customer/patient relations and develop customer/patient rapport. - Able to make good decisions, solve problems and manage time independently. - Comprehensive math and spelling ability with great attention to detail. - Able to listen, analyze and organize well.
••••• Sleep Diagnostics of Michigan, West Branch, MI RECEPTIONIST - Responsible for receiving, downloading, printing, tracking, correcting and finalizing diagnostic interpretations and transcribed reports for 4 medical offices (approximately ••••• reports per month). - Trained newly hired Physician Assistant’s regarding sleep medicine and office protocol. - Trained office staff and provided office support. - Obtained drug formularies and information for medication indigent programs. Performed additional research as requested by Medical Providers.
••••• West Branch Transmissions, West Branch, MI ADMINISTRATOR - Responsible for administrative duties.
••••• R&P Medical Management/McLaren Health Care System, Rose City, MI SECRETARY -Responsible for secretarial duties from the corporate office. -Ordered and disbursed supplies for 6 satellite offices. -Balanced daily/monthly deposits for 6 satellite offices.
••••• Video Giant Movie Rental Store, Chesterfield Township, MI MANAGER -Responsible for managerial duties. -Received Employee of the Month certificate.
Education: High School Diploma, Whittemore, MI
Interests: Art, needlepoint, quilting, mosaic, painting/decorating, reading, and cooking.
References: Shannon LaLonde Physician Assistant, Prescott Clinic, Former Co-Worker ••••• ••••• Michelle Ziembo Receptionist, Sleep Diagnostics of Michigan, Former Co-Worker ••••• ••••• Teri Steele Bortz Health Care, Friend••••• •••••