Administrative professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical and discreet. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing tasks and projects. Able to multitask effectively. Creative problem solver with the capability to implement solutions
Office Manager: Munroe Forest & Wildlife Management, Chipley, FL••••••••••/••••• – present Responsible for all bookkeeping activities using Quickbooks including payroll, AP and AR. Develop contracts with clients and timber buyers. Audit timber summary reports. Develop marketing plan.
Classification Supervisor: Graceville Correctional Facility, GEO Group, Inc., Graceville, FL •••••/••••• - •••••/••••• Assisted in activation of new correctional facility. Supervised and trained ••••• employees in two departments. Served as member of Institutional Classification Team. Reviewed and approved/denied inmate transfers, custody, housing, program/job assignments. Answered inmate requests and grievances. Answered family questions. Audited and calculated files for sentencing accuracy. Reviewed confinement inmates daily. Recommended close management, protective management and transfers relative to inmate behavior and maladjustment. Conducted hearings. Responsible for Department of Corrections inmate records. Maintained and provided inmate statistical data. Responsible for maintaining and complying with applicable ACA Standards.
Town Clerk: Town of Grand Ridge, Grand Ridge, FL ••••••••••/••••• - •••••/••••• Billed customers for water and garbage services provided by municipality. Answered general customer questions. Entered accounts receivable and payables. General Ledger entry and bank reconciliation. Answered telephones. Attended, recorded and preserved town meeting minutes.
Supervisor, Patient Financial Services: Northwest Florida Community Hospital, Chipley, FL •••••/••••• – •••••/••••• Credentialed physicians with Medicare and Medicaid. Established Part B billing guidelines for employed physicians’ clinics. Contracted with payor sources. Audited outstanding accounts receivables for payment delays. Established corrective action for billing cycle delays. Developed collection process. Community Outreach Chairperson. Member of Washington County Indigent Care Committee, Leadership Committee, Patient Safety Committee and Safety Committee.
Biller: Panhandle Orthopaedics, P.A., Marianna, FL ••••••••••/••••• – •••••/••••• Responsible for billing claims to various payor sources. Set up new billing software. Assisted in the set up and use of EMR.
Office Manager: Tricounty Anesthesia Management, Longwood, FL ••••••••••/••••• – •••••/••••• Hired and trained staff for new office. Established billing and collection procedures for anesthesia medical claims. Developed compliance program for office. Developed credentialing process for providers in accordance with facility bylaws. Credentialed providers with Medicare and Medicaid. Prepared income projection and budget reports for new practice. Audited claims for correct coding and payments. Developed payment contracts with insurance carriers.
Audit/Compliance Consultant: Physician’s Administrative Support Services, Longwood, FL •••••/••••• – •••••/••••• Audited charts for correct E/M coding and correct payments for new and existing clients. Designed and implemented billing forms and procedures for new pain clinic. Developed and regulated OSHA and HIPAA compliance programs at pain clinic. Developed employee and workflow guidelines for billing anesthesia medical claims. Trained new employees in coding medical claims, billing and insurance correspondence. Reviewed accounts receivable reports and prepared income analysis reports. Audited charts for correct payments. Developed payment contracts for insurance companies. Developed credentialing process for providers in accordance with facility bylaws.
Consultant: SDF Specialists, Inc., Longwood, FL ••••••••••/••••• – •••••/••••• Developed medical merger of preexisting medical conditions with current injuries. Worked directly with physicians in developing medical reports to relate medical conditions. Responsible for developing new business clients and maintaining current client relationships. Developed and implemented claims review guidelines. Trained new consultants in workers compensation statutes and guidelines. Audited workers compensation claims for correct payments for current medical treatment. Submitted claims for reimbursement to state. Prepared income and budget reports.
Office Manager: Goldsmith & Grout, P.A., Tallahassee, FL ••••••••••/••••• – •••••/••••• Performed legal research for relative case law. Prepared legal filing for administrative hearings. Prepared billable hours for clients.
Paralegal: Special Disability Trust Fund, Tallahassee, FL ••••••••••/••••• - •••••/••••• Reviewed medical reports to determine relationship between current and preexisting medical conditions. Audited workers compensation claims for correct payments for current medical treatment. Legal research for pertinent case law.
Administrative Secretary: State Attorney’s Office, Bartow and Quincy, FL ••••••••••/••••• – •••••/••••• Prepared legal documents for filing with court. Performed legal research for relative case law. Interviewed witnesses for trial.
Seminole Community College - AA – Honors/Dean’s List (•••••) Troy University - Business Administration (completing) CJIS Certification NCIC/FCIC Terminal Agency Coordinator