Objective:
To find a position with a company that I can learn and grow with.
Employment History:
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Cashier
Wal Mart Super Center
Greet customers while checking out their order, assist them in finding what
they are looking for.
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Customer Service Representative
Blue Cross Blue Shield of ND
In the time of employment I learned to process mail incoming and outgoing, print
documents, work incoming claims for Medicare, scan claims into the system to be
entered into the system, data entry. Answered calls from both providers and members.
Took escalated calls to resolve a problem with claims. Working with nurses I learned
medical terminology, ICD••••• and CPT••••• codes, how to read a claim and what information
Is needed to process the claims. Comfortable with HIPPA regulations.
Education:
Fargo North High School graduated with Diploma •••••
MSCTC received certificate for General Secretary •••••
References:
Available upon request
