Career Objective To be employed by a company that is profitable through meeting annual sales plans, while remaining highly customer focused and continually exploring avenues to attain new ideas to enrich the company, customers, and team members.
Summary of Qualifications • Exceptional ability to multi-task: manage numerous, often competing priorities with ease while maintaining the priority job duties. • Proficient at developing business goals, staffing models, and performance standards. • Highly effective leader of meetings, team huddles, and development of team motivation. • Highly motivated by challenging sales goals and team development. • Regularly recognized for coaching Retail sales team for meeting quality customer service goals. • Outstanding interpersonal and communication skills. • Superior qualities to maintain customer focus while meeting monthly sales plans. • Successful completion of Emerging Sales Leadership, Intermediate Sales Leadership, and Advanced Sales Leadership seminars.
TCF Bank-Winona, MN ••••• • Full-time Lead Teller • Promoted to Assistant Teller Supervisor • Educated and trained new employees
Town and Country State Bank-Winona, MN ••••• • Full time Lead Teller • Vault Teller • Commercial Deposit Representative • Loan Processor
Professional Experience Senior Vice President Wells Fargo Bank••••••••••Present • Senior Retail Sales Manager of ••••• + team members. • Actively involved in task forces implementing sales and customer focus best practices. • Observe Sales Managers conduct coaching activities and deliverance of sales expectations. • Attend monthly Regional Bank President meetings and act as a liaison for the Retail Sales team. • High involvement in hiring and coaching Small Business Bankers. • Develop business development goals, staffing models, and performance standards. • Proficient at development of sales meetings as well as presentation of sales meetings and huddles. • Presentation of meetings for Community Bank Presidents and Regional Presidents. • Effectively networked and coached partners to achieve partner to bank cross-sell goals • Consistently meet and exceed quarterly goals. • Coach tellers, customer service representatives, bankers and managers, partners, and community bank presidents to successfully achieve district sales plans.
References •••••David Bue•••••Bob Howard •••••Wells Fargo ••••• Wells Fargo ••••• District Bank President••••• Community Bank President ••••• Duluth, MN••••• La Crosse, WI ••••• Phone: (•••••) •••••••••• Phone: (•••••) •••••