Personal Strengths
Team player; effective communicator; successful community liaison; creative thinker; proficient with visual communication; ability to adapt to diverse working environments; ability to multi-task; quick learner
Skills
Customer Service
„] Understand and acknowledge customer needs
„] Able to communicate with customer successfully
„] Maintain customer satisfaction
„] Capable of developing long term relationships with customer
Computer Skills
„] Consolidate vital information into databases using Microsoft Office
„] Manipulate photos using Adobe Photoshop CS3
„] Design and develop promotional materials using Microsoft Office
„] Conduct research using various databases and internet
„] Prepare office documents
Hospitality
„] Set and accomplish all front of the house responsibilities in the food service industry
„] Maintain health and safety standards for restaurant and banquet facilities
„] Coordinate activities between departments such as kitchen, dining room and banquets
„] Organize and coordinate special events
Work History
Sales associate Zumiez Watertown, NY •••••Mar. ••••• ¡V present
Bartender Best Western Watertown, NY•••••May ••••• ¡V present
Instructor Dry Hill Ski Area Watertown, NY•••••Dec. ••••• ¡V Mar. •••••
Screen printer Shirt Off My Back Breckenridge, CO•••••Aug. ••••• ¡V May •••••
Server Riveredge Resort Alexandria Bay, NY•••••June ••••• ¡V Sept. •••••
Server/bartender LodgePole Bar & Grill Breckenridge, CO•••••Dec. ••••• ¡V April •••••
Sales clerk Flying Colors Too Breckenridge, CO•••••June ••••• ¡V May •••••
Banquet server Copper Mountain Copper Mountain, CO Sept. ••••• ¡V April •••••
Banquet server Vail Resorts Breckenridge, CO•••••Dec•••••¡V Sept. •••••
Lift operator Vail Resorts Breckenridge, CO•••••Dec. ••••• ¡V Sept. •••••
Lift operator Bristol Mountain Naples, NY•••••Nov••••• ¡V April •••••
Student manager Ritzskeller Rochester, NY•••••Dec. ••••• ¡V May •••••
Education/Training
Associate of Applied Science Degree in Hospitality, May •••••
Jefferson Community College, Watertown, NY
Associate of Applied Science Degree in Graphic Design, November •••••
Rochester Institute of Technology, Rochester, NY
Intern North Country Access Cycling, not-for-profit org., Watertown, NY, Feb. ¡V July •••••
CARE for Servers, May 5, •••••,
ServSafe course completion, Jefferson Community College, •••••
Certificate in Wine Basics& Food Pairing
Activities
President, JCC Hospitality and Tourism Club
Volunteer, Just Fore Fun Committee, Children¡¦s Miracle Network
Member, Phi Theta Kappa, Honor Society
JCC Honor¡¦s Program
Additional Information
Course completion in Human Resources Management, Marketing and Technical Writing
GPA ••••• out of •••••
Dean¡¦s/ President¡¦s List
