Summary: Superior Computer Operator/PC Specialist skills Excellence in customer service Accounts Payable Fluent in Spanish/English
Experience: Highmark Blue Cross/Blue Shield , Pittsburgh, PA••••••••••
Computer Specialist - Maintained an inventory of computer supplies. Kept scheduled reports of operations activities., maintaining logs and keeping correct maintenance of equipment. Verified and identified malfunctions (hardware and software) taking action in order to resolve the problem. Monitored consoles messages, fix when possible and consulted other people to ensure proper execution of jobs after any interruption. Loaded input/output, monitored operation of equipment, error messages and or lights. Ensured the proper functioning of printers and other electronic equipment such as tapes, disks and drives. Initiated/performed scheduled jobs, tasks and operations on a daily, weekly or monthly basis and handle the printouts of Id Cards, checks and reports as requested. Monitored print jobs according with priority and request . Verified printed reports to ensure that the correct report went to the correct department. Followed Backups procedures (on a daily basis) and performed •••••% of file restores when necessary.
Computer & Instrumentation Inc. (Division of Westinghouse)••••••••••
Computer Operator (AS/••••• system) & Personal Computer Specialist Computer Operator: Responsible of setting up computers & peripheral equipment, daily systems startup, set printers for jobs requiring different forms and ribbons, disks and/or related devices. Researched/resolved consoles messages. Informed system analyst for equipment malfunction and problems with the applications. Monitored job queue and job operations to ensure completion of task. Kept use of memory, cpu, and channel activity satisfactory to maximize utilization of the system and to satisfy users demands. Backup files and libraries. Ensured job completion. Maintained records of operating and downtime of the systems. Coordinated maintenance of equipment and kept log. Transmit and/or received files from different Westinghouse Divisions (Pittsburgh••••• Dominican Republic) and followed instructions and procedures. Installation of Physical Inventory software in the AS/•••••, created cards, data entry and created printing reports. •••••
Personal Computer Specialist: Used Novel Administration creating users, assigning authorities, setting up printers, backups and process individual jobs. Updated computer applications as required. Created reports and forms for less time consuming manufacturing processes. Trained management and end users in Windows, Spreadsheets, Word processing and presentations software, making transition from old applications to new applications easier. Prepared documentation of in-home programming for employees to follow.
Assist on payroll duties (working with hours, perform reruns or correct jobs) . Performed data entry tasks, organized and generated reports. Verified payroll reports and checks.
Productos Circuitos de Puerto Rico /Westinghouse, Juana Diaz, PR••••••••••
As Accounts Payable Clerk: Used of the AS/••••• system and Macola. Supported Receiving and Purchasing Department. Verified purchases and receiving documents matching those to the invoices for proper and on time payments. Data Entry of information and processing of invoices on the AS/••••• system. Adding tape and double verification for accurate payments. Printing of checks, distribution and filing of the documents. At the end of the month, prepared spreadsheet of outstanding balanceof merchandise received, but not paid yet and informed the person in charge of the closing.
Computer & Instrumentation of Puerto Rico /Westinghouse, Villalba, PR••••••••••
As Programmer Assistant: Worked with the AS/••••• and it’s applications, backups and daily operations. Assist on resolving personal computer problems. Assisted on installations of a variety of software : Lotus , Allways, Multimate, Harvard Graphics and it’s configuration.
University of Puerto Rico, Ponce, PR••••••••••
Professor Assistant - General Office Duties .
Westinghouse of Puerto Rico - Santa Isabel, Puerto Rico ••••• As a Programmer Assistant: Worked internship as requested by the University modifying programs to reducing the execution time of manufacturing applications and make them more efficient.
Education:•••••••••• University of Puerto Rico, Ponce, PR BBA in Computer Science, major in Information System Main Courses: •••••Accounting Courses••••• RPG •••••Pascal Programming••••• Common Business Oriented Language •••••Lotus Spreadsheet••••• Operating Systems •••••Dbase III and IV Other Knowledge: AS/••••• system (Mapics, Query and General commands) Windows •••••, Windows XP WordPerfect (word processor) Office ••••• and related applications Multimate Advantage III (word processor) Kronos (payroll Applications) SmartSuite Package( Lotus •••••, Freelance, AmiPro, Approach)