Professional Profile
Service minded and detail oriented with the ability to multitask effectively. Dependable, trustworthy, committed to exceptional customer service. Currently ten years experience in the Secretarial and Accounting fields.
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Skills Summary
• Proficient in Microsoft Office •••••
• Accounting/Bookkeeping
• General Office Skills
• Accounting Billing and Collections
• Problem Solving
• Customer Service and Relations
• ••••• key Skills•••••
• Multi-phone lines
Professional Experience
• Respond to customer requests for information
• Invoice customer orders
• Research and resolve billing discrepancies
• Collect past-due accounts
• Assist customers with payment arrangements
• Provide training to new hires
• Managed Customer database, product updates, and upgrades
Software Proficiencies
Microsoft Office package – Word, Excel, Powerpoint, Outlook
Accounting Software – Quickbooks, Mas•••••
Work History
Shopko Store – Austin, MN •••••
Floors and More, Byron, MN, •••••
Mayo Clinic – St. Mary’s Hospital, Rochester, MN, •••••
Hy-Vee Food Stores, Austin, MN, •••••
First American Insurance, Brownsdale, MN •••••
Featherlite MFG., Inc., Cresco, IA •••••
Education
Rochester Community and Technical College – GPA •••••
Health Unit Coordinator Certificate