••••• •••••th Avenue SE

Cedar Rapids IA •••••

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Career Summary

I have over 6 years experience in the areas of office management and customer service. I also have experience in telephone interviewing and research.

Professional History

•••••/••••• - •••••/••••• Sales Assistant, J&A Printing & Promotions, Hiawatha IA

Served as liaison between client and sales staff

Researched prospective clients

Supported all sales and customer service departments

Entered reports, wrote letters, gathered samples, shipped kits, organized samples and filed jobs

•••••/••••• - •••••/••••• Hand-work Supervisor, J&A Printing & Promotions, Hiawatha IA

Organized projects for insertion, labeling, postage and shipping

•••••/••••• - •••••/••••• Receiving Manager, AdTrack, Inc., Cedar Rapids IA

Received literature per client instruction, inventory, stocked and entered data

•••••/••••• - •••••/••••• Licensed Massage Therapist, Self-employed, Cedar Rapids IA

Intake of client forms, massage therapy, client analysis and scheduling

•••••/••••• - •••••/••••• Cashier, Factory Card Outlet, Marion IA

Cashier, inventory, took orders for balloons, set displays

•••••/••••• - •••••/••••• Receptionist, D.C. Taylor Co., Cedar Rapids IA

Greeted customers, delivered mail, ordered supplies, answered and routed calls

•••••/••••• - •••••/••••• SMSS Project Researcher, Frank N. Magid & Associates, Marion IA

Conducted telephone interviews, scheduled appointments and filed reports

Education

DMACC/Boone, ••••• - ••••• Majored in English and Psychology

Carlson College of Massage Therapy, ••••• Massage therapy and associated courses

Horizons Learning Center, ••••• Excel I and II Certified

Affiliations

Business Network International, ••••• - •••••

Alzheimer s Association Memory Walk Committee, •••••