Account Manager

OBJECTIVE
Sales / account management position utilizing problem solving, negotiation and interpersonal skills to overachieve sales objectives.

BACKGROUND SUMMARY
Ambitious Account Manager with •••••+ years of diverse sales experience. Successful record of earning repeat business through reputation and relationship building. Proven ability to:
Consistently exceed sales goals. Successfully implement directives and innovative solutions for fast-paced industries. Motivate coworkers and customers, communication expectations, objectives and goals. Increase sales revenue and improve customer service.

PROFESSIONAL EXPERIENCE
DUN & BRADSTREET, Allentown, PA ••••• •••••
Global Major Marketing Specialist ••••• Present
Managed Pilot Program to uncover new marketing opportunities within Global Major organizations.
New Business Marketing Account Representative •••••
Sold new marketing business by cold calling, mailers and referrals.
Achieved •••••% of new business objectives. Overachieved phone time objective by •••••% completing over ••••• calls per day.
Senior Account Representative ••••• •••••
Achieved quota over a four-year period by •••••%.
Grew account base and promoted to Senior Account Representative by overachieving sales objectives.
Developed and grew accounts by cold calling, introducing new products and conducting on-line product demonstrations for customers and prospects.
Increased sales revenue by constantly maintaining phone time of 2 to 3 hours and successfully achieved ••••• dials per day.
Advanced prospect from interest to close through knowledge of marketing products and closing techniques.
Embraced technology to grow sales and exceed sales objectives.

FIRST DATA / NATIONWIDE CREDIT, Downingtown, PA ••••• •••••
Senior Account Representative
Cold-called, qualified and closed accounts for a leading provider of high-quality, high-volume information processing and receivable management services.

R.W. ASSOCIATES, INC., Conshohocken, PA ••••• •••••
Sales and Training Consultant
Sold and conducted corporate training programs to increase productivity of sales professionals and managers.
Consulted with companies on manpower development, providing assistance with recruitment and training of new hires to accelerate sales learning curves.
Consistently achieved •••••% of monthly sales goals.



DUN & BRADSTREET, King of Prussia, PA ••••• •••••
Sales Manager ••••• •••••
Managed a team of eight sales representatives and two support staff. Exceeded new account objectives by •••••% and retained over •••••% of existing business by improving customer service levels.
Senior New Business Representative ••••• •••••
Promoted to generate and manage all new business. Lead the district in new business by achieving •••••% of annual quota. Ranked in the top 5% of new business associates in the U.S.
Account Representative ••••• •••••
Managed $•••••,••••• in annual sales of new and base accounts. Ranked in the top •••••% of sales representatives nationwide. Developed effective sales techniques and approaches through extensive and ongoing in-house training programs.
New Business Representative •••••
Acquired new business from cold calling, mailers and from leads generated from generation team. Achieved over •••••% of objective.

COMPUTER SKILLS
Microsoft Office: Word, Excel and PowerPoint

EDUCATION
LaSalle University, Philadelphia, PAB.S. in Business AdministrationGraduated Cum Laude: ••••• GPA

SALES TRAINING
S.P.I.N. (Situation Problem Implication Needs) Sales Tom Hopkins Intensive SalesDale Carnegie Sales AchievementDavid Sandlers Selling SystemMiller-Heiman Strategic SellingIMPAX Sales Training

AWARDS / RECOGNITION
Sandler Sales Quick StartSales Manager of the YearPresidential Citation Winner for achieving highest standards of sales performanceRegional Citation WinnerNational Sales Contest WinnerCircle of Excellence / Leadership