Accounting/Clerical

OBJECTIVE: Seeking a position where I can offer my office experience and extensive computer software knowledge. •••••

PROFESSIONAL EXPERIENCE

Administrative/Office Skills:
Use ••••• key by touch for adding the totals on each ledger claim form.
Database management using Microsoft Access
Create spreadsheets, charts and formulas using Microsoft Excel
Create letters, forms, memos and documents using Microsoft Word
Good working knowledge of AS••••• to view the customers loan information
Perform data input of mortgage and banking information
Accounting experience includes ledgers, accounts receivable/payable using QuickBooks Pro
Filing numerically, by company or by name
Use copy/fax machines to make copy of documents and fax forms and documents

Computer/Software Background:

Windows
Microsoft Access
Lotus Notes
Typing
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Adobe Reader
Microsoft Excel
QuickBooks Pro
AS•••••
Install/uninstall hardware & software
Internet
•••••

EMPLOYMENT HISTORY

Imperium Staffing: Bedford, TX •••••/••••• - Present
Job Title: Debit Card Claims Processor (working at: Washington Mutual Chatsworth, CA)
Type in account number and verify name and address is correct
Print letters and a form for the customer to fill out regarding their claim
Work chargeback reversals where customer gets credit back using HOST and Claim Track
software programs
Train new employees on job duties
Process $••••• and under claims, write dollar amount on the correct ledger in the credit or
debit column and add up totals

Countrywide Home Loans: Simi Valley, CA •••••/••••• - •••••/•••••
Job Title: Data Input/Web Search
Worked with Excel, updated spreadsheet each day with new loans
Data input and used the internet to search county web sites for every state by customers name to get mortgage recording information to input in AS•••••
Printed mortgage documents from the county web site when requested
Used Lotus notes for email
Assisted in hooking up computers, keyboards and monitors during moves
Trained new employees on web search


•••••/••••• - •••••/•••••:
Completed Certificate in Computer Business Applications
Worked part time at a security company

Personnel Plus: Valencia, CA •••••/••••• - •••••/•••••
Job Title: File Clerk
Filed sales invoices by company name and numerically.
•••••

EDUCATION

College of the Canyons:
AA Degree in Business
Certificate of Achievement in: Computer Business Applications