Objective To broaden my knowledge of business and accounting
To acquire new professional skills
Skills•••••Excellent communication skills to work effectively with customers and co-workers. Results-oriented individual who goes the extra mile to help people. Readily learns new skills, procedures, and techniques to improve company image and service.
Team player with a positive professional attitude; willingly accepts new tasks and challenges.
Experienced in Balancing cash registers, Microsoft PowerPoint, Word, Excel, and Peachtree Accounting software.
Education Axia College University of Phoenix
Currently enrolled to obtain my Bachelors in Accounting
Associate of Arts in Accounting
Roosevelt High School
High School diploma
Experience
HSBC Customer Service Representative ll
•••••/•••••/••••• current
Answer phone calls to assist customers with questions about their credit cards, credit, services, and products. Sale enhancement service products. As team captain I set up incentives, motivate peers, look over statistics, answer questions, and run team meetings.
Lewis Drug Westgate Department Manager
•••••/•••••/••••••••••/•••••/••••• Effectively performed assignments in various departments including customer service, camera, pharmacy, and check stands. Successfully managed School Supplies, Lobby, and Seasonal departments.