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Obtain a Accounts Payable position that will let me use my administrative skills, customer service expertise, health insurance background, accounts receivable/payable, strong people skills, organizational abilities, and computer knowledge to achieve business goals.
SUMMARY OF QUALIFICATIONS
Two years Front End Customer Service Lead/Supervisor.
Eight years retail sales experience. Four plus years experience in accounts receivable and accounts payable.
Four years data entry experience. Trained cashiers and sales floor personnel in computer and counting procedures.
Effective supervisory skills, productively prioritize and delegate tasks, motivate personnel through personal example, and competently teach and direct others. Ability to perform multiple tasks on demand. Competently can analyze medical charges and codes to correspond to explanation of benefits.
February •••••April •••••
Administrative Assistant (Full-Time, Laid offLetter of Recommendation available upon request)
Assisted District Manager with daily tasks and reports.
Initiated and completed billing sales process accurately for customers.
Posted all incoming product receivables (POs) and transfers to reflect proper inventory count.
Arranged pick-up and delivery schedules for outgoing parts from freight companies.
Corresponded several times daily by email and phone with other colleagues at other branches regarding inventory and receivables. Answered phone calls and resolved questions from customers, corporate.
Maintained records for completed sales tickets, purchase orders, transfers, and files.
July •••••November ••••• Spectra Healthcare
Accounts Receivable/Payable/Collections (Full-Time, Laid off)
Posted incoming insurance payments to proper patient accounts.
Initiated, processed, posted & mailed checks and all documentation required for accounts payable to insurance companies and patients.
Resolve questions over the phone from patients and insurance companies.
Call patients in an attempt to make payment arrangements to resolve account balance.
Issue refunds to patients and insurance companies.
Speak directly with insurance companies to work follow-up claims. Performed general clerical duties including daily use of Microsoft Word and Excel.
Via-Christi Medical Management
Insurance Payment Poster (Full-Time Temporary Status)
Input daily bank deposits totals into Excel spreadsheets for finance department and for Vice-President of Operations. Analyze Insurance Explanation of Benefits to determine proper disbursements of payments to patient accounts.
Input data and post payments to appropriate patient accounts.
Process special payments such as Medicare, Medicaid, Workmans Compensation, Auto Insurance, denials and electronically rejected claims.
••••• - •••••
United States Postal Service
Data Conversion Operator
Utilized computer skills to effectively convert necessary data to expedite mail while typing •••••,••••• keystrokes per hour. Mentored and provided essential knowledge needed for other data conversion operators to complete job tasks.
Star Lumber & Supply
Front End Customer Service Lead
Posted, received, and distributed payments to correct customer accounts. Developed and implemented policies regarding return merchandise.
Trained all front-end employees in company policies, procedures, safety and customer service.
Coordinated daily schedules and breaks of front-end associates.
Analyzed and resolved customer problems, or assisted associates in solving customer problems.
Initiated or suggested plans to motivate associates to achieve work goals.
Maintained customer friendly service and resolved customer issues while supervising ••••• front-end operations employees.
Trained, coach and developed employees and customers in product knowledge classes. Assisted customers with returns, exchanges, and commercial accounts. Provided information by phone to credit card companies for customer credit inquiries. Ordered inventory of stock and supplies as needed.
Prepared necessary paperwork to record accurately daily sales received.
Half Price Store Wichita, Kansas
Sales Associate/Human Resources Assistant
Assisted Human Resources Manager in training classes in regards to Product Knowledge, Safety, Violence in the Workplace and Sexual Harassment Policies.
Answered queries and helped employees with benefits.
Aided in research of training and development materials needed for presentations.
Conducted interviews and helped in hiring process.
Served to help customers in purchases either on the sales floor or on the cash register.
Prepared merchandise for sale.
Wichita State University
Senior at WSU graduating in ••••• with a liberal arts degree in General Studies. Three areas of emphasis include Human Resource Management, Sociology, and Psychology. Completing an additional minor in Womens Studies.
Completed coursework in Accounting, Finance, Medical Terminology, Anatomy & Physiology, Biology, and Chemistry.