Dedicated and technically skilled business professional with a versatile administrative support skill set.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
Offer advanced computer skills in MS Office Suite and other applications/systems.
Teambuilding & Supervision
Staff Development & Training
Policies & Procedures Manuals
Meeting & Event Planning
THE GREENBRIER, White Sulphur Springs, WV ••••• - •••••
Executive Assistant, ••••• to •••••
Accounts Payable Lead, ••••• to •••••
Business Office Associate, ••••• to •••••
SOP Coordinator, ••••• to ••••• (temporary position)
Repeatedly promoted, during a •••••year tenure with The Greenbrier, culminating in last position with responsibilities for coordinating all office functions for Chief Financial Officer and Director of Finance while maintaining a viable presence in Accounts Payable.
Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increased responsibilities and reductions in staff in office.
Appointed liaison for all property insurance companies with reporting responsibilities for all claims except workers compensation handled through Human Resources.
Implemented electronic scanning for all office filing, contracts/leases, accidents, and motor vehicle reports and Accounts Payable files.
Interviewed and trained AP staff and initiate/facilitated certification.
New River Community and Technical College (NRCTC), Lewisburg, WV •••••
Served as an adjunct faculty member for hospitality and management courses with both in-class and web course
classes with a •••••% passing rate for students.
SUPER 8 MOTEL, Christiansburg, VA •••••
Managed all aspects of property management including Sales & Marketing, staff hiring and training, employee
supervision, and payroll.
DBT, AMERICA, Pulaski, VA ••••• - •••••
Accounts Payable clerk
Processed union and non-union payroll, prepared journal entries, maintained employee files and payroll reports.
Processed invoices for ten warehouses and two plants with weekly check runs.
WEST VIRGINIA UNIVERSITY, Morgantown, WV •••••
BLUEFIELD STATE COLLEGE, Bluefield, WV •••••
Bachelor of Science
Available upon request.