Admin & Clerical / Law Support

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SUMMARY
Legal Assistant with a diverse background as a Credit Analyst and Paralegal. Worked in a major fortune ••••• Telecommunications Company with responsibilities ranging from document gathering, reviewing of court orders, subpoenas and crisis intervention. Ability to listen and communicate with people has enabled me to build positive relationships. My goal is to secure a position with a prosperous growing organization to utilize my experience and challenge me professionally.

PROFESSIONAL EXPERIENCE

VERIZON WIRELESS Orangeburg, New York ••••• •••••

CREDIT DEPARTMENT•••••(••••• •••••)
Senior Credit Analyst - Accurately analyzed and assigned credit classifications to commercial and consumer applications utilizing the credit information provided by the three major consumer credit bureaus and two commercial bureaus.
uManually rated applications from Verizon Cellular Centers, Agents, Dealers, and Telemarketing.
uMonitored the legitimacy of dealer activations and Electronic Serial Number changes for false churn and subscription fraud.
uEnsured promotions and policies are understood and ethically represented by dealers.
uMaintain knowledge of current promotional price plans, stolen phone program, upgrade program, and contract renewals.

LEGAL DEPARTMENT •••••(••••• •••••)
Security Specialist - Acted as liaison between various levels of management/departments and VERIZON WIRELESS Corporate Security, the Federal Secret Service, CIA, U.S. Custom, IRS, U.S. Immigrations, AUSA, State Inspector General, Federal, State and Municipal law Enforcement Agencies nationwide, as well as private law firms.

uProcessed court orders and implemented electronic surveillances in VERIZON WIRELESS network lawfully served upon the company.
uEnsured that all electronic surveillances are in compliance with company policies, procedures and State and Federal laws (i.e. Electronic Communications Privacy Act, Foreign Intelligence Surveillance Act of •••••, Communications Assistance for Law Enforcement Act.)
uMaintained knowledge of current and emerging surveillance legislation for all states and federal government.
uProvided guidance to other departments on matters relating to the releasing of company records.

COLLECTION DEPARTMENT•••••(••••• •••••)
Collection Assistant - Generated memorandums, customers service correspondence, reports, budget forecast and analyzed graphs. Completed service orders in the customer database system.


EDUCATION PROFILE•••••SKILLS
Empire State College New City, New York •••••Excellent oral and written communication
Bachelor of Science, Criminal Justice ••••• present•••••Exceptional interpersonal skills
Rockland Community College Suffern, NY•••••IBM System ••••• Database
Paralegal Certificate ••••••••••Microsoft Excel, Microsoft Word
SUNY Agriculture & Technical College Morrisville, NY Proficient knowledge of I2K, EROES, ACSS
A.A.S. Degree, General Studies ••••••••••and CATS billing systems
•••••Bilingual English and Creole