Administrative Assistance/Secretary

Objective•••••To attain a challenging position in your organization that would let me use my skills and knowledge to the best of my ability, with room for advancement.


Experience

•••••/••••• - Present•••••Air Saint-Pierre••••• Enfield, NS
(Finish work Aug. •••••/•••••) Administrative Assistance/Secretary
•••••
•••••&#•••••; Greet and assist passengers
&#•••••; Prepare and issue tickets at the counter
&#•••••; Assign seats, prepare boarding passes, and check baggage
&#•••••; Attend boarding gates and assist pre-boarding passengers
&#•••••; Process money, checks, and credit payments
&#•••••; Make, cancel, and change flight reservations
&#•••••; Accept and manifest import/export freight
&#•••••; Report all import/export freight to Canada Border Services
&#•••••; Perform clerical duties such as answering calls, data entry, writing up airway bills, payroll (manual), photocopies, filing, and mail sorting
&#•••••; Acting Station Manager since July •••••,•••••
••••• Airport Security Clearance Expire ••••• •••••


•••••/••••• - •••••/••••••••••Sykes Canada Inc.•••••Moncton, NB
•••••Bilingual Customer Assistance Representative

•••••&#•••••; Served customers by dispatching roadside assistance and related assistances services
•••••&#•••••; Handling general claims and billing inquiries


•••••/••••• - •••••/••••• Ilco Unican Inc.•••••Montreal, QC
•••••Secretary/Clerk for Quality Assurance

•••••&#•••••; Update daily documents including Master List of Forms and ISO Procedures & Work Instructions
•••••&#•••••; Set up and attend monthly meetings
•••••&#•••••; Typing month end reports
•••••&#•••••; Placing orders for missing forms and stationary
•••••&#•••••; Filing of technical drawings and ECNs (Engineering Change Notice)
•••••&#•••••; Perform clerical duties such as answering calls, data entry, photocopies, mail sorting, retrieving memos upon request and replacing the receptionist on occasion



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•••••/••••• - •••••/••••• PPG Canada Inc.••••• Bedford, NS
•••••Receptionist/Cashier

•••••&#•••••; Answering calls at the switchboard
•••••&#•••••; Greet people and direct them to contacts
•••••&#•••••; Responsible for daily cash and deposits
•••••&#•••••; Perform clerical duties such as placing orders in the computer, updating daily documents, data entry, photocopies, mail sorting, and maintaining filing system


•••••/••••• - •••••/••••• Villa Providence Shediac Inc. (Job Training) Shediac, NB
•••••Secretary

•••••&#•••••; Answering calls at the switchboard
•••••&#•••••; Typing various documents
•••••&#•••••; Revue and modify certain texts
•••••&#•••••; Preparing catalogues of available products for employees use
•••••&#•••••; Entering residents files in the computer
•••••&#•••••; Perform clerical duties such as filing, mail sorting, data entry, payroll (manual), and attending meetings

•••••
•••••/••••• - •••••/••••• Public Works and Government
••••• Services Canada (Job Training)••••• Shediac, NB
•••••Secretary

•••••&#•••••; Answering calls
•••••&#•••••; Typing various documents
•••••&#•••••; Revue and modify certain texts
•••••&#•••••; Perform clerical duties such as filing, mail sorting, data entry, and photocopies


Education

••••• New Brunswick Community College••••• Dieppe, NB
•••••Bilingual Secretary Program (Diploma Obtained)

••••• Polyvalente Louis-J•••••Robichaud••••• Shediac, NB
•••••High School (Diploma Obtained)








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Skills &#•••••; Bilingual - Very good interpersonal and communication skills in both the French and English languages (Oral and Written)
•••••&#•••••; Software Skills - WordPerfect ••••• (DOS) & ••••• (Windows), Word, Excel, Quattro Pro, Internet,
•••••E-Mail, Lotus •••••, Gabriel, Dictaphone, Bedford (Accpac Simply Accounting), and WordPerfect Presentation
•••••(Typing Speed: ••••• word/min)
•••••&#•••••; Customer Service - People oriented; maintain professional and courteous manner while dealing with co-workers and the public
&#•••••; In January •••••, I successfully completed a four day initial course in the Transportation of Dangerous Goods by Air (IATA) Regulations that was certified by Atlas Compliance Co. Ltd

Abilities &#•••••; Responsible, Eager to learn, Organized, Dependable, Punctual, Team worker

References

•••••Remy Briand - President
•••••Air St. Pierre
•••••St. Pierre and Miquelon, France
••••••••••

•••••Drew Tower - Senior Team Leader
•••••Sykes Canada Inc.
•••••Moncton, NB
•••••••••• Ext: •••••

•••••Johnny Baichoo - Friend
•••••Montreal, QC
•••••(•••••) •••••

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