Administrative Assistant

A dedicated bi-lingual professional with ••••• years experience as a legal secretary; seeking a challenging position with room for growth to benefit a professional team. Proficient with Microsoft Word programs, office equipment and ability to work in a diverse environment.

Education

Herzing University•••••Madison, WI
Bachelor of Science in Criminal Justice••••••••••
Master of Science in Business Administration•••••Current
Criminal Justice studies focused on gaining knowledge in areas law of enforcement, criminology, law, paralegal studies, courts, juvenile justice, forensic sciences, and corrections from a social science perspective. Additionally, MBA in Technology Management combines the study of management essentials with a unique focus on technology.

Buncombe County Sherriffs Office Citizens Academy•••••Asheville, NC
Completed Program•••••June •••••

Georgia MLS Training Institute•••••Tucker, GA
Completed Pre-licensing Course •••••June •••••

Professional Experience

City of Asheville•••••Asheville, NC
Customer Service Representative•••••9/••••• 7/•••••
Answered calls in a call center with as many as ••••• calls a day
Opened and closed residential and commercial water accounts
Received payments over the phone and in person
Searched in the Building and Safety website for housing certificates
Ran credit checks for all clients
Identified, researched and resolved customer issues

Attorney Generals Office•••••Atlanta, GA
Legal Secretary•••••8/••••• 8/•••••
Filed documents in State and Federal Courts daily
Maintained division files and pleading files for three attorneys
Scheduled depositions and issued subpoenas
Maintained time sheets and leave balances
Maintained personal calendars
Prepared travel arrangements for both in and out of state
Organized exhibits
••••• •••••
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Professional Experience continued


State Attorneys Office•••••Fort Lauderdale, FL
Legal Secretary II•••••2/••••• 7/•••••
Maintained division files for three attorneys
Issued subpoenas to victims and witnesses
Scheduled depositions
Updated victim and witness contact information
Prepared files for court
Scheduled pre-filing conferences
Swore in victims requesting to sign waiver of prosecution
Copied evidence including photos and ••••• tapes

State Attorneys Office•••••Miami, FL
Intake Clerk•••••7/••••• 2/•••••
Communicated routinely with Dade County police officers
Verified victim and witness information
Scheduled pre-filing conferences
Prepared bond hearing calendars
Documented Health and Rehabilitated Service calls


References furnished upon request