ADMINISTRATIVE ASSISTANT, OFFICE CLERK

•••••Summary of Qualifications•••••A self-motivated creative thinker, confident and ambitious with innate planning, coordinating and delegating capabilities; dedicated to contribute to the utmost success of company.•••••Detail-oriented and proficient in meeting objectives through use of independent action, prioritization, persistence and leadership tactics; excellent computer skills.•••••Professional Experience•••••Accounting/Office Assistant. Pro Tour Memorabilia. •••••Present•••••Processing/distributing purchase orders to production departments, preparing invoices; keeping management updated on status of open orders; •••••Tracking daily outgoing shipments via internet, ensuring timely delivery of each package, submitting loss/damage claims as needed.
Reviewing documents and invoices for complete accuracy; managing customer credit memos/account adjustments, return authorizations, etc.
Researching invoice discrepancies, analyzing reasons for any chargebacks, acquiring supporting documentation to resolve issues on past due accounts.•••••Assistant Store Manager. Fredericks Of Hollywood. ••••• •••••Faced and often exceeded challenging sales goals; accepted full responsibility for all financial transactions and daily cash balancing.
Coached staff to improve business productivity and strengthen customer relations; presented merchandise in visually-alluring styles, assisted with event planning.•••••Assistant Store Manager. Forever ••••• ••••••••••Directed extensive re-training of entire team emphasizing on new company objectives; provided direction and constructive feedback.
Supervised daily store operations including customer service, proper floor coverage, scheduling, hiring/training, daily balancing of finances, enforced policies/procedures.
Enhanced marketing plans for product launches and sale promotions. •••••Office Assistant. Los Angeles Police Department (LAPD). ••••••••••Assisted office manager in various areas such as data entry, word processing, correspondence, proofreading, payroll, event-planning, screening/directing calls as needed, etc.•••••SKILLS•••••Quick and proficient with all Windows operating systems and numerous software applications such as Word, Excel, Outlook, Access, PowerPoint, Works, Photoshop, QuickBooks, World Wide Web, etc.
Oral and written fluency of the Russian language. •••••