Administrative Assistant

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••••• NW. •••••nd St, #•••••
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Objective
Seeking a responsible and challenging position within a growing company that will enhance my work skills and to be a team player.


SUMMARY OF QUALIFICATIONS
Microsoft Word, Microsoft Outlook, Access, some Microsoft Excel, personal computers, keyboarding, data entry, •••••key, verbal and written communications, confidentiality, answer telephone inquiries, schedule appointments, process check/cash and credit card payments, calculate and make deposits for office, file numerically and alphabetically, register/issue/certify documents, scan/index documents, electronic insurance filing, enter diagnosis/CPT codes, type letters, multi-tasking, order office supplies, postage machine, operating office equipment, problem solving, extensive customer service experience



Work of experience

1/9/••••• - current City of Oklahoma City Oklahoma City, Ok
Office Assistant I Water Utilities Administration
•••••
-Responsible for general office procedures
-Provide data entry, record keeping and/or entry-level clerical support
-Prepare documents and records from rough draft to final copy
-Answering telephones and greeting visitors
-Screening/forwarding calls and taking messages
-Typing statistical and technical reports, general correspondence, memorandums, various standardized forms or lists
-Maintaining records, logs, ledgers, and files
-Retrieving files, sorting and distributing incoming mail and facsimiles
-Preparing and sending outgoing mail, facsimiles, and parcels
-Scheduling appointments and reservations
-Frequent contact with other City personnel, outside organizations and citizens in order to respond to inquiries

5/4/••••• 1/8/••••• City of Oklahoma City Oklahoma City, Ok
Police Report Clerk Oklahoma City Police Records

-Accurately typed various documents, forms, memorandums, and technical reports
-Receive confidential police information via the telephone, in person, and from handwritten police incidents
-Maintaining microfilmed, computerized, and manual files and records
-Compiling and reporting statistical data
-Proofing and verifying source data, records or coded information
-Transforming information from one document to another
-Ensuring proper format, grammar, spelling, and punctuation
-Conducting information searches
-Completing transactions which involve the receipt and exchange of money, preparing receipts, recording fees, and balancing cash drawers
-Exchanging police related information with the public and City personnel
-Train new employees
-Answer phone inquiries
-Use fax and copy machine
-File numerically
-Performing other clerical tasks as assigned




8/1/••••• - •••••/•••••/••••• State of Kansas Wichita, Ks
Office Specialist District Court ••••• - Court Trustees Office

-Assist senior attorney and senior legal assistant
-Answer all phone inquiries for designated team
-Enter and update client information on CMS system
-Process child support referrals from SRS in a •••••hour deadline
-Type referral letters to custodial and absent parents
-Verification of absent parents employment
-Type delinquency letters for nonpayment of child support
-Type and/or issue bench warrants for non-compliance and/or failure to appear
-Collect cash payment for child support owed
-Process/update information on all return mail
-Problem solving
-Use of fax and copy machine


9/1/••••• - 7/•••••/••••• State of Kansas Wichita, Ks
Administrative Assistant Wichita State University Student Clinic

-Registration of patient information
-Answer telephone inquiries
-Make patient appointments
-Prepare patient charts
-File alphabetically and numerically
-File patient insurance electronically
-Collect patient co-payments
-Take messages for physicians and nursing staff
-Enter diagnosis and CPT codes
-Submit monthly stat report for employee activities and training to the Dean
-Use fax and copy machine




6/1/••••• - 7/•••••/••••• Tarrant County Clerks Office Fort Worth, TX
Associate Clerk II Vital Statistics Department

-Register/ issue/ certify marriage licenses
-Register/ issue/ certify birth and death certificates
-Register/ issue/ certify assumed business names
-File terminations for UCCs on personal property
-Certify and file military discharges
-Scan/ index all documents on computer
-File numerically
-Collect monies for transactions
-Responsible for daily balance of own cash drawer
-Balancing and making deposits for office
-Travel to substations, when required
-Answer telephone inquiries
-Answer mail correspondence
-Use of fax and copy machine




7/1/••••• - 5/•••••/••••• Tarrant County Clerks Office Fort Worth, TX
File Maintenance Clerk Probate Department

-Maintain filing documents for old probate cases numerically
-Maintain check in/out system on computer
-Use of microfiche/ film equipment
-Pick up and deliver mail to all County Clerk departments
-Retrieve old cases from off site location
-Responsible for daily balance of own cash drawer
-Answer all telephone inquiries
-Assist attorneys and public with copies
-Answer mail correspondence
-Certify documents




•••••/1/••••• - 6/•••••/••••• Dean McGee Eye Institute Oklahoma City, Ok
Patient Service Rep Ophthalmology

-Registration of patient information
-Make patient appointments/ referral appointments
-Prepare new patient charts
-Answer multi-line phone system
-Verification of patient insurance
-File patient insurance information electronically
-File charts alphabetically
-Use copy and fax machine
-Responsible for ordering office supplies
-Order new postage for postage equipment
-Copy and mail physician dictation letters
-Collection of co-payments






•••••/•••••/••••• •••••/•••••/••••••••••Oklahoma City Public Schools Oklahoma City, Ok
Attendance Clerk••••• Elementary School

-Answered phone inquiries
-Verified and entered school attendance for students
-Prepared weekly attendance reports for principal
-Registration and withdrawal of students
-Coordinated student records alphabetically
-Used fax machine and copier
-All other clerical duties





Education

Wichita State University Wichita, Ks••••• Jan ••••• Dec •••••
Major - Social Work••••• ••••• credit hours

OSU/ OKC••••• Jan ••••• May •••••
Major General••••• 6 credit hours

Bryan Institute Wichita, Ks••••• July ••••• April •••••
Office Computer Specialist•••••9 month course




















*References upon request*