RESUME
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Objective
Seeking a position as an administrative assistant/receptionist and utilize my education and work experience coupled with excellent computer knowledge with the chance for progress based on skills and job performance.
Qualifications
Excellent Communication Skills•••••Time Management
Data Collection and Data Entry•••••Invoicing and Billing
Sales Analysis and Reporting•••••Great Computer Skills
Great Customer Service skills
Education
Bachelor of Science: Business Administration•••••Expected May/•••••
Strayer University, Raleigh, NC•••••GPA •••••
Member of the NSCS (National Society of Collegiate Scholars)
Core Concentrations:
Computer Information Systems and Applications
Business and Finance Management
AA In Science: Business Administration•••••Graduated in May •••••
Wake Technical Community College-Raleigh, North Carolina
Experience
Account Consultant: Credemic LLC, Raleigh, NC •••••August •••••Present
Act as an intermediary between buyer and seller
Oversees all clients accounts
Responsible for records keeping
Filing, faxing, answering phones, and data entries
Placing orders for supplies, and miscellaneous
Guest service representative/ Cashier, North Raleigh Hilton •••••/••••• to •••••/•••••
Greeted guest/client and provided great customer services
Entering information related to day-to-day sales
Developed excellent communication skills by resolving customer complaints effectively and efficiently.
Received invoices and arranged documentations for the payments
Purchased office materials and few materials required in office
Attended phone calls and received emails (documents, correspondence, query etc.)
Collects revenues by entering services and charges; computing bills; obtaining payments; establishes credit by verifying credit cards or obtaining refundable cash deposits.
Customer Service/Sales Representative: Target Stores Inc. •••••/••••• to •••••/•••••
Raleigh, North Carolina
Greeted Guests/Customers and provided assistant in finding products around the store.
Competently operating store equipments, handling cash and credit card terminals, checking verification machine, and providing effective communication to all customers.
Providing great guest services
Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies.
Assisted to annual inventories.
Administered financials skills by supervising new employees in handling cash, processing sales transactions and credit cards application.
Language and Computer Skills
French, English (read, write and speak fluently). Microsoft Word, Excel, Access, PowerPoint, Outlook, Internet Explorer, Windows XP and Vista.
Community Service
Housing community for the Human Habitat.