Administrative, Customer Service, Office Support, Digital Imaging

••••• A KINES-•••••

OBJECTIVE: To utilize and apply knowledge and experience developed within corporate environments for professional growth, learning, and advancement opportunities.

EXPERIENCE: 9/••••• - 8/••••• Cingular Wireless Norcross, Georgia
Records Retention Specialist/Analyst

Perform quality control during scanning and indexing procedures utilizing Ascent Capture •••••, Kofax Imaging system, Treev (Ceyonic) imaging applications and Microsoft Access database for incoming Network Real Estate lease packages submitted by Network Engineering groups in the filed. Analyzing concerns or suggestions with internal and external management, team leads, and specialists to address needs and ensure complete satisfaction with daily requests and feedback for overall development of group building and communication channels.

Receives, and files the physical real estate contracts and related documentation for Network Real Estate. Assess and meet department goals by coordinating the receipt and release of physical RE contracting and lease administration packages and related correspondence. Successfully developed procedures by providing suggestions and resolutions to enhance the overall functions and day-to-day operations for scanning and filing procedures through organization, individual leadership, and teamwork communication skills in a production environment.

Abstraction and input of document information into Treev and Kofax applications to ensure accurateness for cell sites. Responsible for maintenance and quality assurance checks of •••••,••••• cell cites through Treev Reports which includes markets from the Northeast, Southeast, West, Midwest and other regions. Provide quality assurance checks of large volume document on-line and physical library for National Network RE organization in Records Retention by the utilization of the Property Management Database system and Docutreev to ensure physical and digital files are all in cynq with each other. This includes the processing of all incoming documents, through merging files, purging duplicates, the creation of new files, closing out files, and identifying documents that are misfiled for proper update or termination procedures. Responsible for training temporary and permanent employees on departmental functions.

8/••••• - 9/••••• Kroger Jonesboro, GA
Cashier

Third shift cashier responsible for night shift.
Duties included stock clerk, responsible for register area presentation for public. Shift included front store upkeep for beginning of business operations, and to assist in store operations as needed.

2/••••• - •••••/••••• John Leonard Personnel Associates- Residential Development Program Boston, Massachusetts
Program Assistant

Administrative Assistant
Supported three managers by performing routine clerical and administrative duties to group. Prepared outgoing mail for distribution. Copying, faxing, and preparing documents in Microsoft Office applications.

Maintenance of records and mailing lists on Microsoft Access Database. Handled flow of mail distribution and in-coming phone calls.

•••••/••••• - 1/••••• Office Specialist Employment Services, Bell South Cellular Corporation Atlanta, Georgia
Office Assistant

Office Assistant-Marketing Department
Maintained newspaper periodical document library of cellular competitors in various states. Scanning newspaper periodicals to highlight further information for further review.

Filed, audited, sorted and entered information obtained into internal website tracking system for viewing into Adobe Acrobat Reader system. Cross referenced competitor ads with internal marketing ads for further review.

•••••/••••• - •••••/••••• Toys R Us Cambridge, Massachusetts
Customer Service

Assisted customers regarding inquiries and store refunds. Answered and directed in-coming calls and directed to appropriate sales floor personnel with Toys R Us and Kids R Us.
Balanced daily sales receipts for customer service and cashier till count registers.
Cross-trained for sales stock floor position, video maintenance, and customer pickup areas. Assisted management with the direction of sales floor employees to stations and scheduling.

EDUCATION: 7/••••• Johnco Management Systems, Inc US-Georgia-College Park
Certification
- Technical Administrative Assistant

•••••/••••• Quincy College US-Massachusetts-Quincy
Associate Degree
- Office Technology Program Legal Secretary Courses

6/••••• Goshen High School US-Alabama-Goshen
High School or equivalent
- Graduate

SKILLS:
•••••Key, Data Entry •••••,•••••+, MS Office •••••/••••• Powerpoint, Excel, Access, Word, Typing ••••• WPM, Windows •••••/•••••,Docutreev, Kofax Imaging System, Treev (Cynoiq),Ascent Capture •••••
Microsoft XP, Outlook, Adobe Acrobat