administrative

•••••
Education
Judy Lehmanns Florida Insurance Training Institute-Lakeland, FL.••••• •••••/•••••/••••• to •••••/•••••/•••••
Certified - ••••• Hour Life Agents License Qualification Course
Life, Health and Variable Annuity Agent •••••

Anthem College-Phoenix, AZ.••••• •••••/•••••/••••• to •••••/•••••/•••••
Associates Degree- Medical Billing & Coding
Capital recovery Service Medical Collections Award-Tampa, FL.••••• •••••/•••••/••••• to •••••/•••••/•••••
Outstanding Achievement in Collecting Past Due Accounts
•••••Experience
Dr. Perwaiz H. Rahim, M.D., P.A. F.A.C.P., F.C.C.P••••• ••••• •••••/•••••/••••• to •••••/•••••/•••••
Central Florida Sleep Diagnostic & Treatment Center
Medical Billing Assistant
&#•••••; Assisting Medical Billing Company with investigation of DME, PIP, WORKERS COMPENSATION, MEDICARE & MEDICAID CLAIMS. Getting prior authorization, making sure the proper amount have been paid by the primary & secondary insurance company. Customer service-taking proper action in speaking with patients about their statements, making sure the proper co-payments have been received. Collecting monies if need be. Scheduling & cancelation appointments, giving proper instruction for sleep study procedure. Returned mail, correction of address, mailing out new statements.

Onesource Insurance Company-Lakeland, FL. •••••/•••••/••••• to •••••/•••••/•••••
Dignity Planner
&#•••••; Temporary working in the call center signing clients up for Funeral arrangement planning. Working on leads for new clients for Insurance Agents.

Olive Branch, LLC-Bartow, FL. •••••/•••••/••••• to •••••/•••••/•••••••••• •••••/•••••/••••• to •••••/•••••/•••••
USA Insurance-Miami, FL.
Out Reach Coordinator
&#•••••; Working with low income families that are ••••• and older on Medicare or being disabled for two years. Helping them get on the managed care program so the agents could sign them up on a plan. Actively worked with the Wellcare agents downtown Lakeland, FL.

Austins Custom Kitchen & Bath-Lakeland, FL. •••••/•••••/••••• to •••••/•••••/••••••••••
Signature Solid Surfacing, Inc•••••Lakeland, FL.
Executive Secretary
&#•••••; Responsible for all managerial duties to include: Human Resources, hiring, firing setting up Insurance Benefits, •••••K, payroll, A/P, A/R, collections, ordering of material, purchasing, maintained inventory. Created and maintained sales & marketing strategies. Worked with retail, commercial & builder accounts on a daily basis.

BFI-Waste Systems-Lakeland, FL.••••• •••••/•••••/••••• to •••••/•••••/•••••
Bio-Medical Collector
&#•••••; Collecting monies on past due accounts to determine their payment status, whether current or delinquent. Had the authority to suspend service for non-payment of accounts in hospitals & Drs offices in East & West coast of Florida. Applied payments to open invoices, researched misapplied payments, made adjustments on accounts including refunds. Mailed out correspondence letters twice a month. Ran daily, weekly and monthly aging reports.

Dr Gerald Siverling-Plant City, Fl.••••• •••••/•••••/••••• to •••••/•••••/•••••
Office Manager/Insurance/Collections
&#•••••; Successfully utilized extensive knowledge of CPT and ICD••••• coding to process all electronic insurance claims, appeals, insurance verification, accounts receivable, medical records and collections. Worked & assisted attorneys to settle extensive PIP, WORKERS COMPENSATION, MEDICARE & MEDICAID, MAJOR MEDICAL CASES. Drs assistant as MA (non-certified). Trained employees to operate ultrasound equipment and to follow EMS procedures. Assist patients and instructed them in nutritional health.