Administrative

•••••


Abilities

8 years of customer service
Excellent written and verbal communication skills, with an eye for detail
Extremely productive in a high volume, high stress, environment
Proficient in the use of all Microsoft Office products
Able to type ••••• wpm
Self starter with a can do attitude
Able to multi-task and keep deadlines



Employment History

••••• - Present OB/GYN Specialists
Receptionist/Lab Tech
Check patients in/out
Answer phones
Verify insurance and collect co-pays
Venus draws and fingersticks
Metro and Lab Corp paperwork
Ability to multitask in a fast paced environment
Worked with EMR (Greenway)/Misys computer software
Sort and distribute mail
Answered multi line pone system
Filing
Scheduled appointments
Created monthly calender

••••• QC Pain and Wellness Center
Administrative Assistant/Personal Assistant
Made travel arrangements
Prepared physicians Schedule
Prepared financial documents
Answered phones
Took messages
Ran personal errands


••••• Con-Way Freight
Customer Service Representative/Shipping & Recieving
Directed John Deere freight for all ••••• states
Shipped parts and heavy equipment for dealers
Corrected damaged parts and equipment orders
Packed, labeled, and shipped pieces to John Deere dealers
Counted inventory on trucks/piece counts
Took pick up orders by pone
Used problem solving skills to help customers

Education

Alleman High School
Diploma

Blackhawk College
Finishing Associates Degree in International Business