Administrative

Objective


•••••

To obtain a position within an organization that utilizes strengths to be able to independently;interact well with staff and all levels of management;set priorities and meet goals in a timely fashion;create efficient procedures



Experience


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Progress Energy
February •••••Present Document Control Clerk Lake Mary, FL
Duties include: Data Entry of Florida Power/PEF Easements, Verification, Bookkeeping

NCA Group
October ••••• - January ••••• Claims Service Representative Maitland, FL Duties include: Responding to inquiries from customers regarding claim information;researching complaints, customer mortgagee and claim information within company systems;correcting invoices;scanning in claim information;confirming questions from unit managers and adjusters about customer policies



Siemens Shared Services
May ••••• - August ••••• Office Assistant Orlando, FL
Duties included: Insuring that all filing produced by department met quality standards for timeliness;processed incoming and outgoing mail;provided services such as inputing expense reports into company systems, audits of expense reports, faxing,and data entry whenever needed



Farmers Insurance
August ••••• - April ••••• Administrative Clerk Timonium, MD
Duties Included: Developed filing system for customer cancellation reports;responsible for inventory management for a small group;distributed incoming and outgoing mail; trained new staff on everyday duties; set-up appointments with couriers for pick-ups and deliveries;general clerical duties wherever needed



Busy Hands Daycare
October ••••• - February ••••• Daycare Aide Baltimore, MD
Duties Included: Assisting the daycare provider in the care of infants and toddlers;responsible for logging in reports for children with accuracy;maintained lines of communication with parents on daily activities of children



Education


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Oviedo High School
May ••••• High School Oviedo, FL

Seminole Community College
Obtain Associates Degree in December

Financial Accounting (Seminole Community College)

Managerial Accounting (Seminole Community College)



Skills


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Computer Skills:



Microsoft Office(Word, Excel, Powerpoint, Outlook);Lotus Notes, Riskmaster,Inspire, Claims Management System. Able to adapt and learn any new software.



Work Approach Skills:



Able to handle a fast paced work environment with the ability to multi-task with organization