Administrative

Objective
A challenging and rewarding position in the Graphic Design and Advertising field
which would utilize my education, talents and previous career experience. The
ideal position would include projects created in Macintosh such as Photoshop,
QuarkXPress and Illustrator.

Qualifications
Currently completing a Graphic Design AAS degree at Hennepin Technical College,
due to graduate in December ••••• Diverse work experience in customer service,
Microsoft programs such as Word, Excel and PowerPoint, general office
administration, reception and telephone sales. Skilled in resolving customer
problems and issues, with a good follow through and the ability to take
initiative. Excellent team player with good interpersonal skills and
communication, with professionals and clients.

Education
Hennepin Technical College: Graphic Design AAS (grad. Dec. •••••)
Inver Hills Community College: Microsoft Office ••••• for Excel,
Computer Science,
Principles of Marketing
Harriet Costello School, Basingstoke, U.K.: High School Graduate.

Experience
Administrative Assistant, Patni Computer Systems (6 years)
Responsible for Sales Department?s international travel arrangements, organizing
client sales conferences and office communications. In addition, department
finance with banking responsibilities, assisting with marketing research for
prospective clients, and office management. Responsible for opening and closing
the office each day.
Letter of reference available, upon request.
Office Assistant, Management Research
Researched and obtained copies of patient medical records from hospitals around
the country, for American Family Insurance. In addition, took care of payments
for these records, answered the telephone which included mostly problem solving
situations and follow through of each case.
Telephone Service Representative, Prime Net Marketing
Responsible for processing telephone sales orders for marketing materials and
brochures for clients. Registered clients for upcoming seminars, successfully
performed data entry in an accurate and timely manner, maintained good customer
relations while solving problems, through being efficient and cooperative.
Received monthly bonuses for selling •••••% in premium sales.
Receptionist/Secretary, Southern Nail Supplies, England (7 years)
Managed office administration responsibilities, including transcribing
letters, memos and invoices. Efficiently managed
Invoices for on-time delivery, provided in person front desk sales and
telephone sales for building materials.

Awards
Certificate of Recognition, Fall •••••: achieving the President?s List at Hennepin
Technical College.