GOAL/OBJECTIVE: Career position in government or international development organization.
EDUCATION and TRAINING
B. A.: Univ. of Massachusetts/Lowell, major/Political Science; minor/Gender Studies, June •••••
SKILLS: Management, organization, administration, teaching, training and conflict resolution
in diverse environments including staff and mentally-challenged residents in a group home facility, Seven Hills Foundation (see below).
LANGUAGES: French (intermediate), Swahili (advanced).
CERTIFICATIONS: Red Cross First Aid, CPR, and Human Rights Officer.
EXTRA-CURRICULAR ACTIVITIES: Association of Students of African Origin (ASAO), Public Relations
Officer/ASAO, Fashionably Loud Fundraising/ASAO, Political Science Club, UMASS Rugby Team, and UMASS Track and Field Team.
CONGRESSIONAL OFFICE (CONGRESSMAN MARTIN T. MEEHAN) JAN••••• -JUNE•••••
Worked as a receptionist and front desk assistant.
Answered and directed calls.
Drafted and prepared certificates to be presented to constituents.
Took opinion poll data from constituents.
Opened and sorted mail daily.
Edited speeches, articles and reports for the congressional aides.
Collected statistical data upon request by staff.
Helped organize and attended events in which the Congressman and/or other political figures would attend.
UNIVERSITY OF MASSACHUSETTS, Lowell, MA••••• SEPT. ••••• -JUNE •••••
ADMINISTRATIVE ASSISTANT, REGISTRARS OFFICE
Conducted intake and processing of undergraduate and graduate transcripts;
Managed confidential student records; and
Facilitated student class registrations and withdrawals.
SEVEN HILLS FOUNDATION, Chelmsford, MA JUNE ••••• SEPT. •••••
Facilitated weekly client meetings to address suggestions and/or complaints;
Organized bi-weekly meetings with staff to evaluate services;
Trained staff and clients on improved hygiene techniques;
Coordinated quality in the workplace education (human rights issues);
Followed up on clients Mass Health insurance and Medicare claims;
Backstopped Seven Hills Foundation Residential Director; and
Processed ••••• staff timesheets weekly.
UNITED PARCEL SERVICE, Billerica, MA FEB•••••JUNE •••••
Memorized >••••• zip codes to facilitate mail sorting; and
Loaded •••••s of packages into trucks for delivery.
AVAILABILITY: Immediate (US Citizen)
References available upon request.