Analyst

Objective: To obtain a position with your company, utilizing customer service, training, collections experience, and demonstrated organizational, analytical, and people skills.

Education:•••••Master of Business Administration••••• May •••••
•••••Ellis University - New York Institute of Technology, Syracuse, NY••••• GPA: •••••/•••••

Bachelor of Science Management & Organizational Leadership •••••Dec •••••
•••••Millikin University, Decatur, IL••••• GPA: •••••/•••••

Experience:•••••Administrative Assistant
•••••Life Changers Church, Decatur, IL ••••• Aug ••••• - Present
Handle correspondence, sustain office records, church calendars, and computer lab
Disseminate information to Senior Pastor, Treasurer, and Directors
Handle inbound/outbound calls and manage voicemail system
Conduct preliminary interviews for prospective employees
•••••Financial Administrator••••• Sep ••••• - Present
Handle all monetary reimbursement
Process and pay federal and state tax liabilities
Process fiscal quarter and annual contribution statements for members
Supervise and train staff on pertinent, confidential finance and payroll information
Generate balance sheets, income statements, and other reports for Trustees
Recently awarded for commitment to service, excellence, and dedication

•••••Legal Delinquent Accounts Collector ••••• Sep ••••• July •••••
•••••Midwest Credit and Collections, Decatur, IL •••••
Confer and persuade debtors in determining reasons for delinquency
Generate payments from debtors
Track record of meeting daily call guidelines
•••••
•••••Governmental Patient Representative••••• Jun ••••• - Sep •••••
Decatur Memorial Hospital, Decatur, IL
Billed Medicare, secondary insurance, and patients
Worked claims reports and followed-up with insurance companies on claims
Balanced patient accounts
Received Exceptional Service Awards for hard work and customer service
Patient Representative ••••• Nov ••••• Jun •••••
Registered patients for emergency room treatment
Entered insurance information, and answered phones
Left after applying for another internal promotion in the company

Freelance writer and Published Author
Contributing Writer for Living Christian in Macon County
Short Stories/Poetry for UMI, •••••