Any Avalible

Education

Master of Public Administration••••• May •••••
The University of South Dakota
Professional Report: Non-positional Leadership Development•••••

Bachelor of Arts May •••••
English/Spanish Studies
The University of Minnesota (Twin Cities)
Senior paper: Fijian Societal Separation


Study Abroad Education
Cuauhnahuac Language Institute, Cuernavaca, Mexico. Program through University of Minnesota Twin Cities campus, May •••••
Studies: Mexican Popular Culture
La Fundacion Ortega y Gasset, Buenos Aires, Argentina, Program through University of Minnesota Twin Cities campus, January- May •••••
Studies: Emphasis on language and culture studies. Coursework including Argentine History, Colloquial Spanish, and Art History/Architecture

Language Proficiency

Spanish
Extensive upper division coursework in literature, cinema, linguistics, and culture.
Language Proficiency Exam (LPE), Pass, •••••


Work Experience

Delivery Scheduler ••••• August ••••• Present
Furniture Outlets USA Sioux Falls, SD
Worked with customers to arrange delivery dates for furniture utilizing Storis software. Aided stores with ticket issues, back ordered products, disgruntled customers, and general office work. Responsible for a number of store tickets requiring customer contact, product transfer knowledge, and computer system expertise.


Graduate Intern ••••• May ••••• August •••••
Sioux Falls Police Department Sioux Falls, SD
Worked extensively with administrative office on projects involving labor union contracts, payroll data entry, billing processes, and strategic planning committees. Assisted in managing community based programs geared at developing leadership programs for youth (Kids Camp), and participated in daily duties of members of all levels of the organization ranging from report transcription to public call response.


Bartender/Corporate trainer ••••• December ••••• May •••••
Ruby Tuesday Sioux Falls, SD
Responsible for teaching classes concerning menu items, service etiquette, and problem solving. Involved in all aspects of new store set up from construction layout to opening of the store. Adept in menu knowledge with use of computerized menu system, catering to guest needs, solving customer service issues, and general upkeep of restaurant atmosphere.


Bilingual Interviewer••••• November ••••• January •••••
Marketline Research Minneapolis, MN•••••
Compiled surveys for major international corporations sometimes requiring foreign language abilities to contact requested personnel. In charge of open ended responses calling for above average WPM typing abilities.


Volunteer and Professional Service

American Society for Public Administration (ASPA)
Member••••• ••••• Present

Big Brothers Big Sisters Amachi program, Sioux Falls, SD
Mentor. ••••• ••••• •••••

Comunidades Latinas Unidas En Servicio (CLUES), Minneapolis, MN.
English as a Second Language (ESL) instructor. ••••• •••••