SKILLS: DOS, HP-UX, OS/2, SUN Solaris, NCR MP-RAS, UNIX, WINDOWS •••••, ••••• & NT, CISCO, TCP/IP, ETHERNET, MVS, TSO, IMS, ORACLE, ACCESS, INFORMIX, MS EXCHANGE, MS WORD, MS EXCELL
HARDWARE: SUN SPARC, SUN ULTRA E-SERIES, DEC-ALPHA SERVER ••••• A, HP •••••
AT&T 3B2 •••••, 3B2 •••••, 3B2 •••••, NCR •••••, PENTIUM &X•••••, •••••CONTROLLERS, DATAKIT, DIMENSION •••••, LUCENT/AVAYA DEFINITY G3I, AUDIX VOICE MESSAGING SYSTEM
SOFTWARE: PL/SQL, HTML, PC ANYWHERE, TERRANOVA, LOTUS NOTES, DIRECT CONNECT, SHELL, COMPULERT
•••••/••••• - •••••/••••• Verizon Communications (Consultant through Tekmark)
Responsible for the implementation and upgrades of all corporate Middleware Software. Identified appropriate personnel and tracked progress escalating any problems until project completion.
7/••••• - •••••/••••• Tekmark Global Solutions
Obtained requirements for Information Technology and Telecommunications Personnel from assigned clients. Work with, or as a Technical Recruiter to find the best possible candidate for the customers needs. Finalize and close the deal. Maintain and utilize a customer database and callback list. Organize and attend social events for my customers. Obtain rate increases for the contractors that I have placed. Attend to any problems that arise for customers and clients that I am responsible for.
5/••••• - 7/••••• AT&T Accessible Communications Services
UNIX System Administration / Informix DBA
Provided Unix and Informix Online Dynamic Server system administration for Multiple NCR ••••• Unix Servers located in Wayne Pennsylvania and Indianapolis Indiana.
Also was responsible for LAN/WAN support for the AT&T Hearing Relay Center Network, which consisted of seven hearing relay centers located throughout the United States and Puerto Rico. Responsible for maintaining and troubleshooting hardware, software and network connectivity. Responsible for developing, and documenting procedures for database backups and disaster recovery. Tune the servers for better performance. Add and manage printers, terminals, modems, tapes, CDs etc••••• Also responsible for the implementation of the procedures that I developed. Install, monitor, and upgrade Direct Connect Software. Document the usage of Direct Connect Software. Load and upgrade operating system and application software. Wrote UNIX CRONS and SHELL Scripts to automate daily chores on the UNIX servers. Create users, user groups and assigned read, write and execute permissions.
•••••/•••••/••••• AT&T Headquarters
Business Automation Platform Manager
Worked with a team of six to provide LAN/WAN support on Windows NT and Unix Platforms for over 2,••••• users in Pennsylvania, Delaware and Southern New Jersey. Administer and maintain multiple AT&T 3b2, NCR •••••s, Hewlett Packard and Sun Computers, Datakit ••••• and •••••, ••••• controllers and all associated software upgrades and backups. Monitor all computers and DATAKITS in South Jersey, Delaware and PA using Compulert and Starkeeper monitoring tools. Responsible for data backups, installing, maintaining and troubleshooting hardware, software and network connectivity.
Wrote UNIX CRONS and SHELL Scripts to automate daily chores on the UNIX servers.
Installed and configured Compulert Monitoring Systems in AT&T Branch locations for
the entire northeastern United States. Wrote, tested, and installed Compulert notification scripts and documented the usage of them.
Provided desktop support and training for all AT&T business marketing branches the states of Pennsylvania, Delaware and Southern New Jersey.
Add and manage printers, terminals, modems, tapes, CDs etc.
Create users, user groups and assigned read, write and execute permissions.
Responsible for administration and monitoring of all routers, hubs and translations for all the telephone switches and call management systems in the same locations.
Responsible for project management of any AT&T branch relocations or building moves for Pennsylvania, Delaware and South Jersey.
Headed team of ten people in charge of system documentation, system backup and disaster recovery procedures for AT&Ts Business Automation Platform. Wrote and co-wrote system training manuals for AT&Ts Business Automation Platform. Headed a training team of the Business Automation Platform users. Managed the Business Automation Platform Helpdesk.
8/•••••/••••• AT&T Bell Laboratories
Doss Integration, Test and Deployment District
Writing technical documentation and testing of the on-line transactions and BMPs used in AT&Ts Delivery Operation Support System. Development of Escort Scripts to do automatic testing of the DOSS system.
5/•••••/••••• AT&T Information Systems
Headquarters Business Services Data Systems Division
Order Processing System Development District
Develop and maintain the on-line transactions in the OPS system using PLI, Cobol, DLI, IMS Batch and Teleprocessing with message format service. Also coordinated with project management and the client service center in the investigation and solution of production problems.
1/•••••/••••• AT&T Field Services Administration Center
Coordinate and verify installation and maintenance requests.
8/•••••/••••• BELL OF PENNSYLVANIA
Worked in four different service centers performing a variety of jobs including assignment, receiving, dispatch and testing using the Loop Maintenance Operations System (LMOS).
EDUCATION: Bachelor of Science in Business Administration and Marketing
Saint Josephs University, Philadelphia, PA
Certificate in Computer Operations
Maxwell Institute, Norristown, PA
Initial Designer Training, Windows NT workstation, IMS Overview, Starkeeper Installation and Administration, IMS/VS Teleprocessing, AT&T Starlan Network Technical Overview, IMS Message Format Service, Compulert, System V Administration, Database Concepts, AT&T 3B2 Computer Introduction, Logical Database Design, Cisco System 3b••••• User, Introduction to CLISTS, AT&T ••••• MCS, Introduction to PL/I, Cobol, AT&T System Router Configuration, Introduction to UNIX, Compulert System Administration, SHELL Command Language, Assembler Language Coding, SHELL Programming, Advanced Assembler, DATAKIT VCS, Introduction to C Language, Operations and Administrations, Introduction to ORACLE, Intro to Tuxedo, Voice Communications 1, Voice Communications 2, Audix Voice Messaging System, Definity Communications System G3I, Generic 1 & Generic 3 ACD, Informix -Online Dynamic Server System Admin., Introduction to Project Mgmt., CMS rel. 3 Admin and Supervision, Stargroup LAN Mgr. ••••• & •••••a, UNIX MP-RAS System Admin. Concepts, UNIX MP-RAS Tools & Utilities, UNIX Tuning for Multiprocessing Systems
American Citizen Veteran U.S. Marine Corps